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- Associate/Grant Payment Specialist with English and one additional language
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Associate/Grant Payment Specialist with English and one additional language
IQVIA Holdings Inc.
Various Locations
This position is responsible for managing core financial data implementation for contracts with CRO´s, clinical sites, clients and investigators and oversees the site reimbursement processes of invoicing and accounts payables. This position is also responsible for initial site set-up within the proprietary software systems, collection of site required documentation, start up and pass through payments, receives incoming enrolment data, conducts data review and completes necessary edits, management of the visit payment process and ensuring satisfaction.
Summary of Essential Job Functions
- Review and document each site contract for input of site specific data into designating tracking system, responsible for obtaining all critical information from client site
- Manage client site banking information, responsible for integrity of electronic fund transfer (EFT) data for the life of the contract for processing of invoicing and payments
- Responsible for requesting advance payments and processing of pass-through payments
- Responsible for communicating with client sites in the normal processing of pass-through payments
- Responsible for data integrity of contract terms as it is entered into designated systems in accordance with project requirements
- Managing site inquiries escalated from Customer Support and update cases in our case management system
- Creation and tracking of proforma invoices for international client sites
- Generates invoicing for client sites, verifying financial data accuracy prior to issuance of same
- We are currently also looking for a new colleague with RPA or SAP or Power BI or Spot fire experience.
- Other duties as assigned
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
- Fluency in English and one additional language
- Superior interpersonal skills
- Excellent written and oral communication skills
- Ability to work under pressure and to deadlines
- Customer service skills
- Multitasking skills
- Ability to handle big volume of data
#C1920
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.
Job posted: 2021-01-13