GKAM - Global Key Account Manager / Toulouse Area

Job Overview

Provides the key client relationship to a major client or clients through relationships with senior executives and strategic leaders in the client organization in a large region. Grows revenue by leveraging the full IQVIA portfolio and identifying new business opportunities. Co-ordinates the sales, business & service lines at a regional level to ensure effective execution against client needs and IQVIA revenue targets.

Essential Functions

• Understands the key priorites of the client and manages the effective communication of their business issues withing IQVIA.
• Influences the activities of the country sales teams to achieve/exceed the assigned revenue growth for their client accounts.
• Understands the client and corporate needs at a regional, and country level and manages multiple priorities and complex relationships.
• Takes proactive role in contract strategy. Develops strategy for expanding scope of existing contracts and identifying new business and win-back opportunities.
• Identifies and leads the pursuit of the targeted new business and contract expansion opportunities within assigned account(s).
• Leads negotiations in renewing multi-year and/or multi-country/ regional contract(s) within assigned account(s).
• Develops relationships with key executives and decision makers within assigned accounts.
• Manages the overall relationship to ensure a high level of customer satisfaction with product/service offering. Actively promotes the full IQVIA portfolio of products and services to anticipate and meet client needs. Develops and executes account plan(s) for the region and monitors progress. Adjusts plan accordingly to consider new IQVIA product/service offerings as well as significant changes to business conditions. Manages multi-country/regional opportunities through to close.

Qualifications

• Bachelor's Degree  Req
• Nine (9) years relevant sales or account management experience and/or solution sales management experience Req
• Extensive knowledge of IQVIA offerings, the client’s business and the pharmaceutical industry.
• Account Development Skills, Account Management Skills, Analytical Skills, Communication Skills, Influence Outcomes, Market Research Knowledge, Marketplace and Industry Knowledge, Matrix Management Skills, Negotiating Skills, Organizational Skills, Planning Skills, Presentation Skills, Problem Solving Skills, Relationship Building Skills, Sensitive to Local Cultural/Business issues, Servicing Skills, Team Orientation, Vision and Direction.

This position is located near Toulouse area

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.