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Director Process & System Opt

Pharmaceutical Product Development (PPD)

Multiple Locations

Summarized Purpose:

Provides strategic direction and leadership in the management and execution of operations and resourcing for a global department in a complex cross-functional environment to ensure continuous process improvement and and optimize organizational performance, processes and associated systems, training and communications in order to achieve business goals and objectives. Identifies, leads and manages process improvement strategies and initiatives aimed at ensuring quality operational delivery via efficient and effective processes,associated systems, training and communications.

Essential Functions: Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime (if applicable). Leads, manages and oversees initiatives to develop, optimize, improve and assess compliance with cross-functional processes and associated systems/applications, training and communications. Collaborates, innovates and consults with peers and leaders to drive strategy, execution and communications planning to achieve continuous process improvement and departmental and organizational business imperatives, goals and objectives. Leads lead large, complex, cross-functional process improvement initiatives. Also develops, implements, and oversees process improvement initiatives within the department. May chair or participate in cross-functional teams, working groups and/or governance committees. Oversees on-going support of standards implementation including training and continual process evaluation (e.g., metrics, CAPAs, trend analyses). May approve training materials and training needs. Collaborates with peers and other functional group leads to define process improvement strategy, goals and objectives and drive best practices. May provide oversight and/orresponses for client or internal process audits on processes, systems, or procedures and/or act as the Authorizing Manager for CAPAs.

Summarized Purpose:

Provides strategic direction and leadership in the management and execution of operations and resourcing for a global department in a complex cross-functional environment to ensure continuous process improvement and and optimize organizational performance, processes and associated systems, training and communications in order to achieve business goals and objectives. Identifies, leads and manages process improvement strategies and initiatives aimed at ensuring quality operational delivery via efficient and effective processes,associated systems, training and communications.

Essential Functions: Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime (if applicable). Leads, manages and oversees initiatives to develop, optimize, improve and assess compliance with cross-functional processes and associated systems/applications, training and communications. Collaborates, innovates and consults with peers and leaders to drive strategy, execution and communications planning to achieve continuous process improvement and departmental and organizational business imperatives, goals and objectives. Leads lead large, complex, cross-functional process improvement initiatives. Also develops, implements, and oversees process improvement initiatives within the department. May chair or participate in cross-functional teams, working groups and/or governance committees. Oversees on-going support of standards implementation including training and continual process evaluation (e.g., metrics, CAPAs, trend analyses). May approve training materials and training needs. Collaborates with peers and other functional group leads to define process improvement strategy, goals and objectives and drive best practices. May provide oversight and/orresponses for client or internal process audits on processes, systems, or procedures and/or act as the Authorizing Manager for CAPAs.

Education and Experience: Bachelor's degree or equivalent and relevant formal academic / vocational qualification Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 12 years). 5 years of management responsibility Strong leadership skillsIn some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities: Excellent leadership and management skills Skilled in process development and improvement, especially as it applies to clinical trials and clinical development Excellent attention to detail, investigative and analytical skills Effective interpersonal, negotiation and problem solving skills Excellent computer skills, to include an effective understanding of clinical management technology and systems Advanced understanding of the practices, processes and requirements of clinical trials, to include regulatory guidelines and directives Effective oral and written communication skills including the ability to communicate in English, both orally and in writing Capable of directing and promoting teamwork in a multi-disciplinary and/or multi-cultural team setting Capable of driving innovation in developing new ideas related to process improvements Excellent organizational, judgment, analytical, decision-making and interpersonal skills to manage complex projects in parallel and manage rapidly changing priorities

Management Role:

Directs through lower management levels. Has responsibility for managing a function that includes multiple related departments. In some instances may be responsible for a functional area (as determined by executive management) and not have subordinate supervisors or employees. May manage employees across multiple regions.

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Ability to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May require travel. (Recruiter will provide more details.)

Education and Experience: Bachelor's degree or equivalent and relevant formal academic / vocational qualification Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 12 years). 5 years of management responsibility Strong leadership skillsIn some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities: Excellent leadership and management skills Skilled in process development and improvement, especially as it applies to clinical trials and clinical development Excellent attention to detail, investigative and analytical skills Effective interpersonal, negotiation and problem solving skills Excellent computer skills, to include an effective understanding of clinical management technology and systems Advanced understanding of the practices, processes and requirements of clinical trials, to include regulatory guidelines and directives Effective oral and written communication skills including the ability to communicate in English, both orally and in writing Capable of directing and promoting teamwork in a multi-disciplinary and/or multi-cultural team setting Capable of driving innovation in developing new ideas related to process improvements Excellent organizational, judgment, analytical, decision-making and interpersonal skills to manage complex projects in parallel and manage rapidly changing priorities

Management Role:

Directs through lower management levels. Has responsibility for managing a function that includes multiple related departments. In some instances may be responsible for a functional area (as determined by executive management) and not have subordinate supervisors or employees. May manage employees across multiple regions.

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Ability to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May require travel. (Recruiter will provide more details.)

Job posted: 2021-03-01

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