IT Product Director- IQVIA Translations

The IQVIA Translation Services Product Director leads all executive decisions with regards to the technological interests of the IQVIA Localization business. They are responsible for outlining the technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company's business needs.

This includes:

• Developing & executing the strategy for IQVIA Translations
• Evaluating and implementing new systems and infrastructure
• Understanding the suite of technology applications & key business drivers of our clients, ensuring that our solutions meet with customer requirements

We are looking for a Product Director to provide sound technical leadership & vision in all aspects of our Localization business. You will communicate with employees, stakeholders and clients, ensuring IQVIA differentiates ourselves in the market through our advanced technology solutions & ease of doing business with.

Strategic thinking and strong business acumen are essential in this role. We expect you to be well-versed in current technological trends and be familiar with the Localization industry, with a forward-thinking approach.

Responsibilities

• Collaborate with business leaders & customers to develop & manage the long-term strategic roadmap, ensuring alignment to the overall business objectives
• Conduct research to improve the technological assets of the service
• Stay current with emerging technical innovations & application development technologies & solutions with the Localization industry. Discover and evaluate new technologies that yield competitive advantage
• Develop technical aspects of the company’s strategy to ensure alignment with our business goals
• Works with marketing & product managers to define new products
• Help departments use technology profitably & support with adoption
• Undertakes customer needs analysis; designs solutions and recommends products to meet those needs; and conducts customer product demonstrations and presentations where required
• Supervise system infrastructure to ensure functionality and efficiency
• Build quality assurance and data protection processes, ensuring adherence to IT standards & procedures, that all work meets computer systems validation requirements & software delivery process adheres to regulated SDLC as applicable. Ensure that any issues identified in QA or customer audits are appropriately addressed
• Ensure all technology activities conform to IQVIA IT security standards & all data & systems are properly protected. Ensure proactive monitoring exists to detect intrusions, violations, or other unauthorized access
• Develop & test the IT disaster recovery plan in conjunction with the business continuity plan
• Create supporting business cases, including financial impact & benefits statements to support technical solutions
• Monitor KPIs and budgets to assess technological performance. Consistently evaluate technical efficiency and makes changes as necessary
• Use stakeholders’ feedback to inform necessary improvements and adjustments to technology
• Communicate technology strategy to partners and customers
• Lead a team of solution architects who will be responsible for the development & maintenance of new IQVIA technologies & business essential services
• Manage staff in accordance with the organization’s policies & applicable legislation. Responsibilities include planning, assigning & directing work; appraising performance & guiding professional development; rewarding & disciplining employees; addressing employee relations issues & resolving problems

Requirements

• Advanced IT knowledge with proven experience as a technical lead within the Localization industry
• Broad management knowledge to lead teams, as well as the ability to influence others outside of own job area regarding policies, procedures & goals
• Knowledge of technological trends to build strategy
• Understanding of budgets and business-planning
• Ability to conduct technological analyses and research
• Excellent communication skills
• Leadership and organizational abilities
• Strategic thinking
• Problem-solving aptitude

Education

• Bachelor’s Degree in computer science, information technology or related discipline

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.