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Associate Director, Account Development

Pharmaceutical Product Development (PPD)

US-NC-Wilmington-Wilmington NC HQ

We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD — thousands of employees in locations worldwide connected by tenacity and passion for our purpose: toimprove health. You will be joining a truly collaborative and winning cultureas we strive to bend the time and cost curve of delivering life-saving therapies to patients.  

Manages a large team of professionals and/or managers within the department and provides innovative solutions to ensure the delivery of overall team metrics. Collaborates with executive managment to develop and implement long-term planning, process improvement initiatives and implementation of best practices for the department. Acts as a liason and drives strategic partnerships cross-functionally and represents the department by presenting at internal meetings. Provides the team guidance and ongoing development to optimize partnerships and continued business growth. Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime. Oversees development and evaluation of departmental competencies and metrics. Strategically develops key talent to prepare for future career growth. Develops and leads strategic initiatives for team. Oversees delivery of overall team metrics for calls, emails, meetings and proposals sent. Ensures team is achieving or exceeding baseline goals by managing, coaching, and solutioning through opportunities. Collaborates with leadership to manage weekly team calls by providing agenda input, leading meeting at times and securing internal subject matter experts for continued training. Collaborates with Business Development leadership on a regular basis to understand needs of territory or business unit, then provides strategic leadership to the team in support of those needs. Manages team deliverables across business units to ensure proper balance. Acts as a subject matter expert and provides guidance to team members across a variety of topics and situations, including best contacts for triage of leads, customer interaction coaching and mentoring on organizational processes and best practices. May also assist with prospecting activities as needed.

*LI-LC1

*LI-remote

We are vital links between an idea for a new medicine and the people who need it. We are the people of PPD — thousands of employees in locations worldwide connected by tenacity and passion for our purpose: toimprove health. You will be joining a truly collaborative and winning cultureas we strive to bend the time and cost curve of delivering life-saving therapies to patients.  

Manages a large team of professionals and/or managers within the department and provides innovative solutions to ensure the delivery of overall team metrics. Collaborates with executive managment to develop and implement long-term planning, process improvement initiatives and implementation of best practices for the department. Acts as a liason and drives strategic partnerships cross-functionally and represents the department by presenting at internal meetings. Provides the team guidance and ongoing development to optimize partnerships and continued business growth. Manages staff, which may include interviewing and selection, job description preparation, professional development, goal setting, performance management, coaching and mentoring, employee counseling, and separations. Approves courses of action on salary administration, hiring, corrective action, and terminations. Reviews and approves time records, expense reports, requests for leave, and overtime. Oversees development and evaluation of departmental competencies and metrics. Strategically develops key talent to prepare for future career growth. Develops and leads strategic initiatives for team. Oversees delivery of overall team metrics for calls, emails, meetings and proposals sent. Ensures team is achieving or exceeding baseline goals by managing, coaching, and solutioning through opportunities. Collaborates with leadership to manage weekly team calls by providing agenda input, leading meeting at times and securing internal subject matter experts for continued training. Collaborates with Business Development leadership on a regular basis to understand needs of territory or business unit, then provides strategic leadership to the team in support of those needs. Manages team deliverables across business units to ensure proper balance. Acts as a subject matter expert and provides guidance to team members across a variety of topics and situations, including best contacts for triage of leads, customer interaction coaching and mentoring on organizational processes and best practices. May also assist with prospecting activities as needed.

*LI-LC1

*LI-remote

Education and Experience: Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 10 years). 5 years of management responsibility Proven leadership skills

Knowledge, Skills and Abilities: Strong general business knowledge, including understanding of the global financial, marketing and buying and selling processes within a general business environment Strong general knowledge of sales processes, strategies, and methodologies Proven leadership skills and abilities Ability to focus on customer service goals and departmental goals Ability to analyze corporate objectives and Business Development objectives to align the goals of the Account Development department and each AD reps activities Proven experience in leading a team to achieve a set of core metrics Ability to prioritize and allocate workload across multiple team members Demonstrates strategic vision in terms of departmental development, client management and global consistency Excellent communication and presentation skills Computer skills: Microsoft Office, Salesforce or similar CRM Attention to detail and ability to multi-task daily Excellent organizational skills

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Ability to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May require travel. (Recruiter will provide more details.)

PPD Defining Principles:

- We have a strong will to win - We earn our customer’s trust - We are gamechangers - We do the right thing -We are one PPD -

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, then please submit your application – we’d love to hear from you.

Education and Experience: Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 10 years). 5 years of management responsibility Proven leadership skills

Knowledge, Skills and Abilities: Strong general business knowledge, including understanding of the global financial, marketing and buying and selling processes within a general business environment Strong general knowledge of sales processes, strategies, and methodologies Proven leadership skills and abilities Ability to focus on customer service goals and departmental goals Ability to analyze corporate objectives and Business Development objectives to align the goals of the Account Development department and each AD reps activities Proven experience in leading a team to achieve a set of core metrics Ability to prioritize and allocate workload across multiple team members Demonstrates strategic vision in terms of departmental development, client management and global consistency Excellent communication and presentation skills Computer skills: Microsoft Office, Salesforce or similar CRM Attention to detail and ability to multi-task daily Excellent organizational skills

PPD values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role: Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner. Able to work upright and stationary for typical working hours. Ability to use and learn standard office equipment and technology with proficiency. Able to perform successfully under pressure while prioritizing and handling multiple projects or activities. May require travel. (Recruiter will provide more details.)

PPD Defining Principles:

- We have a strong will to win - We earn our customer’s trust - We are gamechangers - We do the right thing -We are one PPD -

If you resonate with our five principles above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, then please submit your application – we’d love to hear from you.

Job posted: 2021-03-23

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