Production Operations Admin

Managed Market Solutions | Production Operations Developer Job Description

The Managed Markets team of IQVIA seeks an experienced Production Operations Developer to join our team of talented Data Visualization and Analytics Developers.  Located in Bangalore Offshore, you will partner with project management, client services, release management, operations and delivery teams to support production for our syndicated and custom solutions

Our syndicated solutions are used by 100’s of users inside and outside of IQVIA who seek to understand the impact of cost and restrictions on patient access to their medicine and on their product performance.  We are constantly extending our offerings, working with clients to solve problems and analytics teams to develop new metrics and KPI’s.

Do you want the challenge of managing top-of-the-line analytics solutions while helping set the foundation for scalable delivery in the future for IQVIA.

Given our current and planned growth, we are looking for an experienced Production Operations Administrator.  The Production Operations Administrator is a key member of the team ensuring all items managed by team are organized.  There will be multiple deliverables with a variety of due dates.  They know how and when to escalate issues which may impact our implementation schedule.  We are looking for an individual who has attention to detail and know when to escalate here necessary. 

Qualifications

• Detail oriented
• Organized
• Excellent communication and documentation skills
• Creative energy and sense of humor
• Experience with product management software
• Experience with healthcare/pharmaceutical industry a plus
• BA or relevant discipline with strong academic record
• Experience with Microsoft 365 Apps (Office) and Cloud Services (SharePoint)

Responsibilities

• Reports to Associate Director of Operations team
• Manage and develop production tasks for Operations process
• Track and manage operations tickets
• Escalate concerns regarding timelines to Ops team
• Maintain consistency in Jira/Confluence hierarchy
• Schedule and coordinate meetings
• Document meeting minutes
• Other duties as assigned

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.