As the only global provider of commercial solutions, IQVIA understands whatit takes to deliver nationally and internationally.  Our teams help biopharma get their medicines to the people whoneed them. We help customers gain insight and access to their markets and ultimately demonstratetheir product's value to payers, physicians, and patients. A significantpart of our business is acting as the biopharma's sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.

We are excited to announce that currently we arelooking f or a Nurse Ambassador to join our team of over 10,000 global field personnel supporting our pharmaceutical and biotech clients.

Field Ambassador

Field Ambassadors are expected to spend approximately ninety (90) percent of their time in the field and ten (10) percent of their time on administrative work.

Position Title: Field Ambassador

Position Location (Field Ambassador): Field-based (extensive travel required via car, train and/or flights as needed)

Position Background (Field Ambassador):

Patients are at the center of AbbVie’s business strategies. The Ambassadors serve as an extension of the AbbVie service platform. Ambassadors have primary responsibility/accountability for providing appropriate product related training and enrollment for patients prescribed PRODUCT. Ambassadors will serve as the link for each patient enrolling in the PROGRAM to better understand and utilize other PRODUCT services, including but not limited to PRODUCT training and adherence education. Each Ambassador may interact with enrolled patients by telephone, virtually, email, in Health Care Professional (HCP) offices, in patient home settings, and/or in a public setting that would be conducive to education and protection of privacy. These interactions will be conducted one on one with the patient and caregiver with included education forums, with patients deciding how and whether to participate.

Position Duties (Field Ambassador):

The Field Ambassador will be a point of contact of patients enrolled in PRODUCT PROGRAM. AbbVie sales representatives are the point of contact with the HCP offices and maintain responsibility for the office’s relationship with AbbVie. The Ambassador will be responsible to assist in the deployment of PRODUCT support programs that will focus on treatment on-boarding. All materials used for this program for any purpose will be approved through AbbVie’s divisional review and approval process.

Additional Field Ambassador Duties include:

• Provide related training and patient education for patients prescribed PRODUCT.
• Provide PRODUCT Program information for prescribed PRODUCT.
• Education to support prescribed therapy, administration, disease state information, and side effect management.
• In-service education for HCP and office staff introducing and updating about the PRODUCT Program.
• High-touch linkage with PRODUCT Program support services.
• Managing patient caseload in a large geography including patient coverage outside of the Ambassadors territory (car, train, and/or air travel required as needed) and remote support via phone and/or virtually.
• Assistance in the development of disease state awareness and product educational materials, at the request of AbbVie, covering a variety of topics, including on boarding, service delivery, adherence, and compliance education to improve the patient-doctor dialogue for patients prescribed PRODUCT.
• Document interactions within CRM accurately and timely per business rules
• Any additional duties as assigned by program management.

Qualifications: Field Ambassador

• Registered Nurse (RN) licensure required
• Current nursing license in good standing
• Bachelor’s degree preferred (Bachelor of Science in Nursing (BSN))
• 5+ years clinical experience in healthcare preferred to include hospital, home health, hospice, clinic, pharmaceutical or biotech
• Nurse educator experience preferred
• Direct interaction with patient and support for persistence and compliance
• Knowledge of clinical data and pharmacology
• Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines
• Demonstrated effective presentation skills; ability to motivate others; excellent interpersonal (written and verbal) skills- with demonstrated effectiveness to work cross-functionally and independently
• Demonstrated ability to work and drive for results and with enthusiasm
• Demonstrated ability to develop and execute plans in an independent environment
• Demonstrated ability to take initiative and vision: challenge existing assumptions and interpretations
• Demonstrated ability to build relationships with third parties using good negotiation skills
• Demonstrated ability to be adaptable to changing work environments and responsibilities
• Fully competent in MS office (Word, Excel, PowerPoint) and iPad technology
• Flexibility to work evenings and weekends
• Ability to facilitate special administrative projects as assigned by District Manager (DM)
• Ability to participate in the development of programmatic materials including being consulted
• Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.