Logistics Ops Leader/Manager

Q2 Solutions is a leading clinical trial laboratory services organization with end-to-end laboratory services and secure, enterprise-wide biospecimen and consent management solutions. With a relentless focus on quality and innovation, Q2 Solutions uses its global experience and scientific expertise to transform science and data into actionable medical insights that help customers improve human health. 

Responsibilities
• Support strategic direction for global logistics
• Ensure strategic initiatives at a local level are executed in a timely manner in accordance with the project plan
• Ensure global standard operating procedures are developed to ensure compliance for import, export, and logistics regulatory processes
• Provide consultation to Project Management, Sponsors and/or CROs to ensure compliance with origin country's export and destination country's import regulations and practices
• Initiate and maintain close, collaborative working relationships with sponsors and project management before start-up and during shipping life of all projects in the region
• Provide internal and external customer consultation to ensure international projects launch on time and run smoothly relative to logistics and regulations whilst keeping them abreast of current logistics initiatives
• Participate on corporate regulatory project teams or may provide service as an independent expert
• Maintain external network of industry, logistics, and regulatory contacts
• Plan, coordinate, and provide leadership for complex logistics projects
• Develop and maintain good communications and working relationships with internal and external clients, regulatory agencies, couriers and related companies
• Maintain and adhere to standard operating procedures (SOPs) related to logistics, related regulations, and training
• Keep abreast of current data, trends, regulations, developments, and advances in area of expertise
• May serve as regulatory consultant for internal and external clients and global QLABs
• Work with global counterparts to ensure compliance and promote and facilitate global logistics standardization
• Interact with international and domestic regulatory agencies related to import, export, transportation and packaging
• Develop and implement new processes to improve logistics operations within the company
• Participate in local vendor management meetings, promoting continuous improvement
• Develop, revise and maintain current practices, policies and procedures to support both the department and internal / external customers
• Manage staff in accordance with organization’s policies and applicable regulations
• Responsibilities include planning, assigning, and directing work
• appraising performance and guiding professional development
• rewarding and disciplining
• employees
• addressing employee relations issues and resolving problems
• Approve actions on human resources matters

Minimum Education and Experience
• Master's Degree
• 3-4 years relevant experience including 1 year in a leadership capacity. Equivalent combination of education, training and experience.
• Comprehensive knowledge of international logistics including import/export regulations and procedures.
• Thorough knowledge of and current certification in international and domestic air transport regulations.
• General working knowledge of lab procedures.
• Effective oral and written communications skills.
• Strong organizational and problem-solving skills.
• Ability to effectively manage multiple tasks and projects.
• Ability to establish and maintain effective working relationships with co-workers, managers and clients.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.