Project Coordinator 1

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

This position will be responsible for establishing, maintaining and reviewing schedules; matching available consultants to open shifts based on specific criteria, responding to schedule changes, cancellations and client requests; inputting information into automated resource system; assisting consultants with planning and booking travel to assignments.                                                                           

• Manages the scheduling process of our remote consultant staff across the US & Canada. Ensures that adequate resources are scheduled for all shifts avoiding vacancies whenever possible.
• Coordinates scheduling changes with account management and consultants; serves as a liaison with consultants and account management in resolving scheduling, training, billing and payroll problems.
• Resolves staffing issues and problems. Assists account management in responding to emergency situations, cancellations, and absences to ensure that client sites have coverage.
• Responsible for receiving input from Clients and account management regarding staffing needs, inputting shifts into scheduling tool and assigning shifts to consultants.  Works with account management and Clients to maximize usage of scheduling tool across all clients and all projects.
• Actively participates in daily meetings with Operations to review current and upcoming projects from current to 6 weeks out to ensure appropriate resources are scheduled and each project has correct staffing to meet service level and occupancy targets.  Identifies periodic schedule changes necessary to maintain performance expectations (i.e. schedule fluctuations related to holiday trends, etc.)
• Analyzes current schedules and seek opportunities within scheduling to create new processes, which will improve efficiency, coverage, and employee satisfaction.
• Assists consultants with entry of time and expenses.  Collects missing hours/time cards from consultants during payroll review.

Experience

2 years experience in an office environment or within an HR function or

Equivalent combination of education, training and experience

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.