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Senior Manager of Clinical Operations (Line management)

Laboratory Corporation of America Holdings (Covance)

Madrid, Spain

<h2>Job Overview:</h2><p style="margin: 0px;"><span style="font-size: 10pt;">We believe in harnessing science for human good. And so we work day and night, around the world, to deliver answers for all your health questions</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-size: 10pt;">Labcorp Spain is looking to hire a Senior Line Manager for our Clinical Operations team. In this position you will be based in Madrid or Barcelona fully dedicated to our multisponsor (CDCS) division and will have some flexibility to work from home.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-size: 10pt;">Your main responsibilities will include:</span></p><p style="margin: 0px;"> </p><ul><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Oversight of direct reports ((SCRA, CRA, IHCRAs & interns) by ensuring regulatory training is executed, understood and implemented</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Identify and escalate issues through regular interactions with direct reports or other processes</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Ensures training record compliance with training matrix and ensures training records are up to date</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Provide input to relevant SOPs and standard plans/templates when applicable</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Assist with coordination and implementation of on-boarding of new direct reports ensuring appropriate training before study-related activities begins</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Hold staff accountable for issue escalation to the management team, the sponsor and QA, as appropriate and determine regional implications for corrective action plans</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Hold staff accountable for quality and compliance with project plan and adherence to contract obligations </span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Coach staff to own effective Investigator relations and Investigator oversight </span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Communicate status of assigned workload of direct reports for metric reporting</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Perform regular review of direct report billable hours and associated utilization per quarterly and annual budget plan, and escalation of outliers and assists management team for mitigation</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Adheres to global tools for monitoring and utilization forecasting</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Engage in Resource management activities for direct reports or across a project team</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Assist with staff recruitment through screening and interviewing</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Financial authority in accordance with current signature approval matrix</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Accountable for expense management, expense report approval and compliance with Travel Policy of direct reports</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Liaise with internal and external customers in relevant process improvement initiatives</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Encourages use of standardized processes and tools in alignment with associated policies to ensure efficiency and productivity</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Support the quality control processes to assure quality metrics</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Support the department is absence of the Associate Director or Director </span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Might be requested to work in a client facing environment</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Represent the department at client and other meetings when requested</span></li><li style="margin-left: 18.0pt;"><span style="font-size: 10pt;">Perform other duties as required by Management</span></li></ul><p style="margin: 0px;"> </p><h2>Education/Qualifications:</h2><ul style="margin-top: 0cm;"><li><span style="font-size: 10pt;">University/college degree (life science preferred) or certification in a related allied health profession from an appropriately accredited institution (e.g., nursing certification, medical or laboratory) </span></li><li><span style="font-size: 10pt;">Excellent level of English with capacity to effectively communicate at all levels.</span></li></ul><h2>Experience:</h2><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt;"> </span></p><ul style="margin-top: 0cm;"><li><span style="font-size: 10pt; font-family: verdana, geneva;">+8 years direct Clinical research experience or combined with other relevant experience (i.e. worked as a Clinical Team Leader/Project Manager at a Pharma company or CRO)</span></li></ul><ul style="margin-top: 0cm;"><li><span style="font-family: verdana, geneva; font-size: 10pt;">+3 years supervisory experience required with demonstrated ability to lead by example and drive all required job duties or an equivalent combination of education and experience to successfully perform the key responsibilities of the job.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Previous experience as a Clinical Research Associate </span></li></ul><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva;">* This position may require some occasional travel at national level.</span></p>

Job posted: 2021-10-30

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