Associate Manager, HR Shared Services

(This role can be performed from anywhere in the Eastern timezone)

Strategically manage an integrated HR Operations function supporting US, Canada, and Latin America. Through strong and engaging leadership, enable a team of HR associates to provide support for tier one, and tier two support requests. The leader will ensure that HR Operations works effectively with other HR functions to support an overall cohesive HR delivery strategy. Act as an active member of the Americas HR leadership team, and effectively support associated Centers of Excellence teams (benefits, compensation, HR business partners, payroll, and talent acquisition) to help drive business delivery and results in the region.

Responsibilities:Develop and maintain effective business partnerships and a strong network with key stakeholders such as the HR Business Partner, Compensation, Benefits, Recruiting, Legal, IT, and Audit.Provide advice, guidance and direct support on all aspects related to people management.Oversee onboarding related activities including hiring, the I-9 process, and employment documents.Manage the collection, storage and overall footprint of personnel documents in the region.Conduct vendor management activities such as ensuring vendors meet SLAs, manage invoices, and vendor issue resolution.Manage compliance related activities for the region, meeting government related deadlines for collection and adjudication.Manage offboarding related activities in accordance with SOPs and related timelines.QualificationsRequired Skills/Abilities:Minimum 5+ years of progressive experience in a global and matrixed environment managing an HR shared service center using an enterprise ticketing system.Hands on experience with Human Capital Systems like Workday, Oracle or SAP. Having a technical background with knowledge of how systems are integrated is a plus.Experience managing team members in various countries within the Americas with knowledge of local employment practices.Strong oral and written communications skills are required with the ability to quality check quickly.Strong MS office suite experience with a focus on Word, Excel, Outlook, Visio, Power Point and SharePoint.Education and Experience:Bachelors degree in Human Resources, Business Administration, or related field required.At least five years of experience in related areas such as job classification.SHRM-CP or SHRM-SCP preferred.Spanish language skills a plus.Employment is contingent on disclosure of your COVID-19 vaccination status and, if relevant, proof of vaccination.

EEO DisclaimerParexel is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.