Business Intelligence Associate

<p><span style="font-size: 12.0pt;font-family: verdana;"><strong>Powering Better Decisions in Oncology</strong></span></p> <p><span style="font-size: 12.0pt;font-family: verdana;background: rgb(254,254,254);">By connecting insights from patients, practitioners, clinical trials, health systems and managed care partners, Labcorp Oncology helps you improve outcomes through the promise of precision medicine. </span></p> <p style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">The Business Intelligence Associate is responsible for providing and maintaining Labcorp Oncology business processes to support client technical solutions, Sales and operational systems. Technology is an enabler of business processes and this position will ensure users are provided optimized solutions, maintained and enhanced over time. Their role would be to support clients by configuring and/or coordinating technical solutions for Oncology users by directing/coordinating IT activities to ensure timely support or development of features to address client/business needs. Additionally, the position would train both divisional IT resources and Sales on how best to support their constituents as it pertains to Oncology. Systems require on-going improvements and this position would prepare/perform business justifications, requirements and user acceptance testing of enhancements to verify delivery of features to meet business users' expectations.</span></p> <p></p> <ul style="margin-top: 0.0in;"> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">Sales</span></li> <ul style="margin-top: 0.0in;"> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">Train Sales on how to incorporate technology in closing business</span></li> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">Train Sales on how to conduct workflow assessments </span></li> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">Serve as a point of escalation when Sales exhausts resources for Client IT issues</span></li> </ul> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">Clients </span></li> <ul style="margin-top: 0.0in;"> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">Conduct workflow assessments to devise a custom technical solution</span></li> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">Oversee the timely and professional support of technical solutions being operational</span></li> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">Collect their needs as users as an input to driving product roadmaps</span></li> </ul> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">Client Services</span></li> <ul style="margin-top: 0.0in;"> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">Train on use of technical tools to support Client Service processes</span></li> </ul> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">IT</span></li> <ul style="margin-top: 0.0in;"> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">Define business requirements for IT to develop new functionality</span></li> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">Prioritize business needs with IT</span></li> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">Test new features and products to ensure they meet user needs</span></li> </ul> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">Operations</span></li> <ul style="margin-top: 0.0in;"> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">Ensure systems enable greater productivity and future needs for clients and industry</span></li> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">Coordinate the resolution of customer facing issues rooted in LISs</span></li> <li style="margin-bottom: 10.0pt;"><span style="font-size: 12.0pt;font-family: verdana;">Support and coordinate the move toward a consolidated single LIS</span></li> </ul> </ul> <p><span style="font-size: 12.0pt;font-family: verdana;"><strong>Focus</strong></span></p> <ul> <li><span style="font-size: 12.0pt;font-family: verdana;"><span style="font-style: normal;"> </span>50% - Support clients by configuring and/or coordinating technical solutions for Oncology users</span></li> <li><span style="font-size: 12.0pt;font-family: verdana;"><span style="font-style: normal;"> </span>25% - Train Sales to incorporate technology in closing business, to conduct workflow assessments</span></li> <li><span style="font-size: 12.0pt;font-family: verdana;"><span style="font-style: normal;"> </span>25% - Define and prioritize business needs, requirements, and functionalities working in conjunction with IT </span></li> </ul>