Inside Sales Specialist, Biologics - East Coast US territory (REMOTE)

Inside Sales Specialist, Biologics - East Coast US territory (REMOTE) Req ID #:  161428 Location: 

Wilmington, MA, US, 01887 US For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.    Job Summary  

We are seeking an Inside Sales Specialist for our Biologics business unit to be located remotely in the U.S. The Sales Specialist is responsible for driving Biologics sales and serving as the point of contact for all sales customer inquiries. The Sales Specialist administers the sales process for specific Biologics accounts and/or sales opportunities via phone and e-mail. The role involves engaging with existing customers and qualified sales leads while guiding customers to Biologics products and services that best meet their needs. 

The following are responsibilities related to the Inside Sales Specialist:

•    Drive with customer follow-up and developing/closing Biologics opportunities.

•    Point of contact for all sales customer inquiries and outbound prospecting.

•    Engage with existing customers and generating sales opportunities.

•    Establish new customers and maintain/grow existing customer accounts.

•    Establish and nurture positive, productive relationships with customer accounts 

•    Work collaboratively with Marketing to drive product promotions and provide feedback on ROI.

•    Share customer problems/concerns with relevant departments for quality resolution.

•    Attend tradeshows routinely and aid in coordination of tradeshow events and or presentations.

•    Participate in Global Sales meetings as required.  

•    Complete all required sales documentation in a timely manner.    

•    Maintain a CRM database via updates to sales opportunities, sales stages, marketing statuses, and customer intelligence data.

The following are minimum qualifications related to the Inside Sales Specialist position:

•    Bachelor’s degree in a science or technical field required. Biology, Biochemistry, Genetics, Molecular Biology, chemistry strongly preferred.

•    2-4 years of successful sales experience with a technical life science product preferred.

•    Demonstrated ability to quickly grasp and master highly technical concepts and articulate them well to others.

•    Outstanding listening, verbal, presentation, and written communication skills.

•    Strong interpersonal skills with the ability to communicate effectively with a wide range of customer personality types. 

•    Strong ability to identify customer needs, obstacles to the sales process, and solutions using Charles River products and services.

•    Proficient with Microsoft Office (Outlook, Excel, Word, PowerPoint)

•    Experience working with Salesforce, Microsoft Dynamics or a similar CRM database a plus.

•    Strong business sense, instinct, and personal drive.

•    Team goal oriented with a focus on achieving team sales performance metrics through personal contribution and teamwork

IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

Vaccine Mandate

Charles River is a U.S. Federal Contractor.  As a result, we must follow the Presidential Executive Order to mandate vaccinations, and ensure our employees are fully vaccinated against COVID-19 by December 8, 2021.  Our main priority is the wellbeing, health, and safety of our people. We will be requiring proof of vaccination from all employees. 

Anyone with requests for disability-related and/or religious exemptions should contact Talent Acquisition (crrecruitment_US@crl.com) so that information can be provided about the accommodation process at Charles River.

About Corporate Functions

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.  

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 18,000 employees within 100 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of >80% of the drugs approved by the FDA for the past 3 years.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Veteran or Disability

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

Nearest Major Market: Boston

Job Segment: Biochemistry, Genetics, Biotech, Molecular Biology, Scientist, Science