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Dir, Clinical Dev Ops

Syneos Health

United States-North America - USA-N-Carolina-Home-Based


Director, Clinical Development Operations

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.  

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.

Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE

Why Syneos Health

  • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
  • We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. 
  • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Job responsibilities

  • Participates in both short and long-term planning for all aspects of the Department’s operations and growth.  Contributes operational input to other departments as appropriate, including developing and distributing appropriate reports to executive management.  
  • Leads the forecasting, planning and logistics for clinical operations activities, ensuring performance and quality standards are met.  Reviews performance of the Company’s activities and makes recommendations for improvement in quality/efficiency.  
  • Line management of Clinical Development Operations staff, responsibilities including professional development, performance appraisals, and employee counseling for junior and management staff.  Manages staff by establishing goals that will increase knowledge and skill levels, and by delegating tasks commensurate with skill level.  Manage senior level professional staff.
  • Supports the development of the regional staff plan, identifying needs to hire new staff in a timely fashion and oversee the talent acquisition process in the assigned country. Proactively works to ensure staff retention and turnover rates remain within expected levels.
  • Liaison and facilitator between the Company’s operation’s departments and clinical business units supporting consistent implementation of project management standards, process optimization and quality delivery. 
  • Contributes to efforts and refines project management processes within the Company, using established process modeling techniques. Leads teams of subject matter experts to develop and review SOPs and WIs related to any area concerning project management to support new or existing project management processes.  Supports enterprise-wide project management systems and tools.  Evaluates project progress, while producing and distributing resource status reports as well as functional area plans, to appropriate members of senior management.
  • Develops, collects, and analyzes project metrics.  Oversees conduct of project reviews with operational staff focusing on budget, schedule and risk analysis.   
  • Leads global project management systems and processes to increase efficiency.  Plans for the efficient allocation of resources within operations.  
  • Within the department, manages courses of action on all management / human resources’ matters, including salary administration; employment hires, transfers, terminations; performance appraisals and professional development; job description preparation, and employee counseling.  Works with and advises staff on administrative policies and procedures, technical problems, priorities, and methods.
  • Interview candidates for positions in department.  Supports the Department at professional meetings or seminars. Establishes and maintains training materials for established roles.  Provide input and requirements for long range IT/enterprise plans.  
  • Performs other work-related duties as assigned.   Some travel may be required (up to 5%).  


What we’re looking for

  • BA/BS degree or equivalent combination of education and experience; and management experience preferably in worldwide clinical research pharmaceutical, or biotechnology company.  
  • Management skills and experience, including but not limited to short and long-term planning, evaluation, directing and motivating staff, marketing and financial management.  
  • Thorough knowledge of FDA regulations, drug development, and clinical project management procedures is necessary.
  • Must have a record of engaging diverse interests for the common good; adept at marketing and able to communicate and work with a diverse group of individuals to accomplish common goals.  
  • Membership and/or affiliations with applicable professional organizations related to the Company’s business are highly preferred.  
  • Demonstrated strong leadership, tactical and strategic thinking skills. Ability to anticipate and address critical issues; and develop contingency plans in a proactive manner. Knowledge of financial concepts as related to forecasting, budgeting, and proposal generation.
  • Demonstrated ability to self-direct tasks and set direction and priorities for others to achieve departmental goals. 
  • Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), email, and voicemail is required. 
  • Experience working in a matrix team environment is preferred.  

Get to know Syneos HealthOver the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Syneos Health has a voluntary COVID-19 vaccination policy.  We strongly encourage all employees to be fully vaccinated.  Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees.  These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance.  The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time.  Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.

The annual base salary for this position ranges from $120,960 to $255,400 USD.  The base salary range represents the anticipated low and high of the Syneos Health range for this position.  Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role.

Additional Information:Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities.  Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.  The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms.  Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Job posted: 2023-11-16