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Assoc Dir, IT Business Partner

Syneos Health

United States-North America - USA-Pennsylvania-Home-Based


Associate Director, BT Business Partner

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.  

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know: WORK HERE MATTERS EVERYWHERE

Why Syneos Health

  • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
  • We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people. 
  • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Job responsibilities •    Influences senior leadership to adopt new ideas, products, and/or approaches and actively shape thinking on how technology solutions can enable and progress the goals of the organization•    Identifies new industry and emerging technology solutions to address Syneos Health strategic business requirements•    Translate business needs and strategies into high-value technology solutions and develop and manage service levels•    Assist in business case development, requirements definition, solution design; and oversight of delivery, performance (cost and quality) and ongoing maintenance•    Overall coordination, status reporting and stability of an assigned portfolio of project works•    Tracks key project milestones and dependencies across projects and works with project teams and stakeholders to adjust project plans, scope and/or resources to meet business objectives•    Coordinates communication with all areas of the business that impacts scope, budget, risk, and resources of the work effort being managed•    Directs cross-functional and/or cross-segment teams in a highly matrixed organization•    Collaborates with the PM’s to assemble project plans, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality reviews, and escalating issues appropriately•    Ensures appropriate budgeting and management of procurement activities for all BT related projects•    Provides exceptional customer satisfaction across business functions•    Ensures adherence standards and procedures for computing to ensure compliance with all regulatory requirements (i.e. 21 CFR Part 11), existing Company Standard Operating Procedures (SOPs), Work Instructions (WIs), and generally accepted industry practices.•    Coordinates resources, project schedules and communications for IT related activities with customers, internal groups and external vendors and service providers.


What we’re looking for •    Progressive experience in IT with large project implementation (with a business focus) •    Life Sciences experience required •    Strong leader, able to ramp up on a new program and add value quickly •    Self-starter •    Ability to multi-task in high pressure environment and when appropriate, act with a sense of urgency •    Team player •    Demonstrated ability to interact with different countries and levels of management and staff in IT and business functions •    Excellent interpersonal and communication skills •    Experience managing and influencing vendors (including offshore) and consultants •    Prior consulting experience a plus •    Prior experience working with validated systems a plus •    Prior experience working with data-intensive, analytical applications a plus •    Demonstrated success in areas of leadership, customer relationship, delivery of solutions within aggressive timelines while meeting budget/scope requirements, team building, and accountability •    Functional experience in healthcare, pharmaceuticals, and/or CRO domain and clinical applications.

Get to know Syneos Health Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information: Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities.  Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.  The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms.  Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Job posted: 2023-11-17