Technology and Market Development Manager - North America

Technology and Market Development Manager - North America Req ID #:  173851 Location: 

Newark, DE, US, 19711 For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about. Job Summary  

We are seeking a Technology & Market Development Manager II to support our Microbial Solutions business.

Responsible for supporting quarterly and annual sales targets for assigned product line and services in a designated geographical region.  In addition, responsible for providing technical guidance in support of the Account Management, Marketing and Product Management.

The following are the job duties & responsibilities related to the Technology & Market Development Manager II:

•    Work with management teams to develop and implement short and long-term strategies to support sales program applying technical/scientific skills to compete for customers.  

•    Assist Account Management with presenting global capabilities. The Technology and Market Development Manager II will support lead qualification and closing new business opportunities by providing scientific support during customer teleconference calls, field visits and at scientific trade shows.

•    Provide technical leadership and direction to support customers and the Account Management teams.

•    Establish regular interface and communication with the Account Management team to relay shared goals and targets; develop co-strategies to achieve defined targets; and work cohesively as a team to provide excellence in service to clients.

•    Work with Account Management team to generate major account specific sales strategies to close opportunities. Work closely with Key Account Managers.

•    Support management team in partnering with operational senior leadership to drive and design tactics, strategy and decision-making for new and existing products.

•    Collaborate with Product Management to support product introductions and life cycle management.

•    Fulfill subject matter expertise role, working with Marketing to assure design, development and implementation of marketing tools and programs that support company goals.

•    As required, give overview of assigned product line and services to internal and external contacts. Share portfolio opportunities to appropriate account manager.

•    As required gather data on marketing trend, and competitive products and pricing.

•    As required communicate Business Unit product and services updates to Sales Management team in a timely manner.

•    Gather data on potential customers in the designated geographic region to help shape sales strategies and tactics.

•    Build relationships with customers to influence the acceptance and use of company products and services.

•    Build relationships with industry organizations and engage in discussions with industry opinion leaders.

•    Participate in the design, development and implementation of training programs.

•    Utilize CRM to capture customer information.

•    Participate and assume support role in national and international tradeshows.

•    Participate in and contribute to sales meetings as required.  

•    Complete all required sales documentation in a timely manner.

•    Perform all other related duties as assigned. Job Qualifications  

The following are the minimum qualifications related to the Technology & Market Development Manager II:

•    Education:  Bachelor's degree (B.A. /B.S.) or equivalent in related scientific discipline.

Experience:  Minimum 8 years of relevant industry experience.

•    An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

•    Certification/Licensure:  Valid driver's license required.

•    Other:  Must possess excellent communication and presentation skills.  Proficient in the use of standard office computer applications (word processing, spreadsheets, presentations, e-mail).

About Microbial Solutions

Our Microbial Solutions business group has a comprehensive portfolio of endotoxin testing, microbial detection and microbial identification products and services is unlike any other, and has been purposefully designed to meet the complex and ever-changing needs of the industry. We help clients to ensure product safety and quality with easy-to-use yet robust testing solutions that satisfy regulatory requirements, support critical decision making and improve operational efficiencies.

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 17,000 employees within 90 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2019, revenue increased to $2.62 billion.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2019.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

Nearest Major Market: Philadelphia

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