Project Management - Client Services

Project Management - Client Services Req ID #:  184032 Location: 

Brisbane, CA, US, 94005 For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly. Job Summary We are seeking a Project Manager of Client Services, for our Insourcing Solutions client located in California (with locations on the East coast).  This role is 100% remote!

The following are responsibilities related to the Project Manager - Client Services:

Manages key client programs that require complex planning and in-depth analysis to ensure that projects meet client expectations and deadlines.  This is on both the East and West Coat and some International projects as well.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop project plans for routine to moderately complex projects, including project initiation activities, communications, and cost estimates.

• Perform continuous review of projects. Communicate financial impact based on customer plans for strategic planning.

• Serve as primary point of contact for internal and external clients, provide project updates and manage project goals/expectations.

• Meet regularly with clients, develop an understanding of their business needs and offer service solutions related to the complexity of the projects being managed.

• Respond to routine to moderately complex customer requests, inquiries and concerns and provide technical assistance.

• Deliver presentations to existing customers.

• Organizes, collects, prepares and distributes information necessary to ensure operational milestones are met

• Update and maintain information systems related to project and client data.

• Train departmental personnel on new or revised Standard Operating Procedures (SOPs).

• Provide leadership and motivation to staff. Job Qualifications

• Education: Bachelor’s degree (B.A./B.S.) or equivalent in Business or Life Sciences or related discipline.

• Experience: Three to four years related project management experience.

• Other: Ability to multi-task, excellent written and verbal communication skills, organizational skills, and attention to detail required. strong oral and written communication skills and knowledge in computer software used for presentations such as MS Visio, MS Project, ERP and MS PowerPoint. Superior problem-solving, troubleshooting skills and the ability to exercise sound judgment. Ability to manage, mentor and motivate employees.

IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

Vaccine Mandate

Charles River is a U.S. Federal Contractor.  As a result, we must follow the Presidential Executive Order to mandate vaccinations, and ensure our employees are fully vaccinated against COVID-19.  Our main priority is the wellbeing, health, and safety of our people. We require proof of vaccination from all employees. 

Anyone with requests for disability-related and/or religious exemptions should contact Talent Acquisition (crrecruitment_US@crl.com) so that information can be provided about the accommodation process at Charles River.

About Insourcing Solutions

Charles River Insourcing Solutions℠ can streamline research by delivering operational and cost efficiencies through the strategic insourcing of GMP, GLP and non-GLP research services from discovery through safety assessment. Insourcing Solutions℠ provides you with the ability to maintain control of your facility and expertise while leveraging available space.

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 18,000 employees within 100 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of >80% of the drugs approved by the FDA for the past 3 years.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

Nearest Major Market: San Francisco

Nearest Secondary Market: Oakland

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