Business Operations Assistant
Parexel International Corporation
Argentina - Any Region - Home Based
The Business Operations Assistant will provide administrative support and coordination to Commercial Operations (CommOps) pre-sales management and staff including:
• Coordination and assignment of pre-sales workload
• Responsible for accuracy of pre-sales related information in the CRM system
• Proactively liaises with CSD/CRD team, IT and other stakeholders to solve queries, clean and update any unresolved issues or conflicts related to requests for assignments, due dates, revisions, etc.
• Works within the Salesforce reporting environment to prepare weekly, monthly and other periodic reports for the staff and the management team.
• Sets alerts and reminders for himself and others to ensure the team complies with all admin tasks, metrics, processes, and systems, especially during the month-, Q-, and fiscal year-end.
• Maintains team OOO calendar on a daily basis.
• Continuously educates and supports staff on CRM best practices including maintaining and updating the ComOps Coordinators Manual.
• Assist ComOps LM with scheduling and setting up meetings, agendas, and minutes.
• Assists staff with first drafts, transcription, editing and final assembly of internal and external documents.
• Occasionally, assists with RFI/RFP translations to/from local language.
• Fluent in English and local language, both oral and written. Portuguese is a plus.
• Accurate, thorough and detail-oriented, with superior organizational skills.
• Fast thinker and good time management skills. Ability to multitask and re-prioritize work as the day progresses.
• Ability to take ownership of assigned duties, manage multiple tasks, flexible working hours.
• Ability to work with minimum supervision in a fast-paced environment.
• Excellent working knowledge of Windows, Microsoft Word, Excel, Powerpoint, and Outlook.
• Knowledge of databases. Knowledge of CRM systems is a plus.
• Good numeracy skills.
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