Quality Operations Supervisor

Charles River Laboratories International Inc (CRL)

Memphis, TN, US, 38118

Quality Operations Supervisor Req ID #:  186581 Location: 

Memphis, TN, US, 38118 For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.  Job Summary  

We are seeking a Quality Operations Supervisor for our Cell Therapy Manufacturing Facility located in Memphis, TN.


The following are responsibilities related to the Quality Operations Supervisor position:


Assume supervisory responsibility for a team of Quality Operations (QOps) Specialists, including scheduling, work assignment, and productivity monitoring.

Coordinate review of manufacturing Batch Production Records (BPRs) and associated supporting documentation including logbooks, Quality Control (QC) testing reports, environmental monitoring reports, etc.

Prepare lot packages for disposition by management.

Support Internal Management System by engagement in Work Center Team activities.

Serve as owner of assigned nonconformances, CAPA, change controls, or other quality system documents and collaborate to drive completion.

Create, review, and approve documents in MasterControl.

Serve as QOps representative for client project teams as assigned by management.

Coordinate performance of key QOps functions by team members, including line clearances, general manufacturing support, product shipment, raw material receipt and release, etc.

Participate in departmental and cross-functional continuous improvement efforts.

Train and mentor assigned QOps Specialists and Leads.

Consistently set a high standard for quality of work.

Promote a safety mindset through daily actions and communication with team members.

Manage risk and escalate issues to QOps management in a timely manner.

Communicate professionally, effectively, and efficiently with all clients, internal and external.

Demonstrate flexibility when confronted with high stress/emergency situations, shifting.

  Job Qualifications  

The following are minimum qualifications related to the Quality Operations Supervisor position:


Minimum of 5-year GMP related experience in biopharmaceutical/pharmaceutical or related industry.

BS/BA Life Science or related field (or a combination of education and experience deemed equivalent by department leadership).

Experience with GMP regulatory requirements.

Ability to multi-task effectively.

Excellent written and verbal communication skills.

Ability to prioritize daily activities to meet client needs on time of established timelines in a fast-paced environment.

Proficient in computer system use, including but not limited to Microsoft Office (Word, Excel, Power Point).


IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

Vaccine Mandate

Charles River is a U.S. Federal Contractor.  As a result, we must follow the Presidential Executive Order to mandate vaccinations, and ensure our employees are fully vaccinated against COVID-19.  Our main priority is the wellbeing, health, and safety of our people. We require proof of vaccination from all employees. 

Anyone with requests for disability-related and/or religious exemptions should contact Talent Acquisition ([email protected]) so that information can be provided about the accommodation process at Charles River.


About Biologics Testing Solutions

With more than 50 years of experience and proven regulatory expertise, the Charles River Biologics group can address challenging projects for biotechnology and pharmaceutical companies worldwide. Offering a variety of services such as contamination and impurity testing, protein characterization, bioassays, viral clearance studies and stability and lot release programs, we support clients throughout the biologic development cycle, from the establishment and characterization of cell banks through preclinical and clinical studies to marketed products. Whether clients need stand-alone services, a unique package of testing, or insourced support, our Biologics group can create a custom solution to suit their needs.  Each year more than 20,000 biologic testing reports are sent each and over 200 licenses products are supported by our biologics testing solutions team.

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.


If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to [email protected] This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.


For more information, please visit www.criver.com.


Nearest Major Market: Memphis

Job Segment: Pharmaceutical, Operations Manager, Recruiting, Laboratory, Science, Operations, Human Resources

2022-08-03 00:00:00

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