Administrative Support Specialist - Animal ordering (L10)

Administrative Support Specialist - Animal ordering (L10) Req ID #:  209891 Location: 

Bethesda, MD, US, 20892 For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about. Job Summary We are seeking an Administrative Support Specialist 2  for our Insourcing Solutions site located in Bethesda, MD.

The following are responsibilities related to the Administrative Support Specialist 2:

•    Serve as a central point of contact for the AHCS, NINDS site to include providing assistance in person and via email.  

•    Actively interact with customers as required to solve customer requests, inquiries, and complaints and to provide assistance.

•    Must interact with investigators, DVR animal procurement and a variety of vendors.  Cross check animal orders with the Access data base for correct Principle/Ordering Investigator, approved protocol, available balance of animals, correct strain/species nomenclature, age, gender, weight and to ensure ASP is active.  Communicate details of deliveries to all concerned parties (investigator, facility managers, receiving care staff and loading dock manager).

•    Perform electronic data entry into an Access database and NBS CAPS. 

•    Provide support during bimonthly barcode inventory of active cages in the facility.  Activate and deactivate barcodes as needed to ensure accuracy of the database. 

•    Serve as the point of contact for animal ordering/receiving problems and coordinates with the facility and other office staff as required.

•    Serve as backup to the Animal Ordering Clerk responsible for coordination and completion of animal imports, exports and transfers.

•    Works with DVR small animal ordering section and investigators when animal orders have counter offers.

•    Notify AHCS PNRC and ACRF staff of “sensitive orders”, send notices to veterinary staff regarding sentinel animal orders and also notify the veterinarians of special concerns with incoming shipments (e.g. special housing, surgical models, etc.).

•    Prepare daily delivery sheets from the database and compare them to the due sheets from NBS CAPS.  Troubleshoot any discrepancies between the sheets.

•    Receive animal deliveries in both NBS CAPS and database the day after delivery.

•    Assist in receiving and allocating scrubs. 

•    Assist with loading dock support as needed. 

The following are minimum qualifications related to the Administrative Support Specialist 2 position:

•    Education:  High school diploma or general education degree (GED) required. 

•    Experience:  Minimum of 1 year administrative experience with experience in the animal care industry preferred. 

•    Certification/Licensure:  None required. 

An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above. 

About Insourcing Solutions

Charles River Insourcing Solutions℠ can streamline research by delivering operational and cost efficiencies through the strategic insourcing of GMP, GLP and non-GLP research services from discovery through safety assessment. Insourcing Solutions℠ provides you with the ability to maintain control of your facility and expertise while leveraging available space.

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 14,000 employees within 80 facilities in 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. And in 2018, revenue increased by 22% to $2.27 billion from $1.86 billion in 2017.

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of ~85% of the drugs approved by the FDA in 2018.

Equal Employment Opportunity 

Charles River Laboratories is an Equal Opportunity Employer - M/F/Disabled/Vet

Nearest Major Market: Washington DC

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