Manager/Associate Manager, Data Management (FSP) - South Africa

Parexel International Corporation

Multiple Locations

The Manager/Associate Manager, Data Management is responsible for the oversight of a team or group. This includes ensuring successful performance and delivery of his/her direct report’s project deliverables, on time with high quality. The Manager is responsible to resource client projects with suitably developed professionals and to retain and develop these professionals within Parexel. The Manager may also be part of a project team and be responsible for successful delivery of his/her own project deliverables, on time with high quality. The Manager is responsible to promote new business by participating in project bids and client presentations, as appropriate. The Manager is responsible to provide clinical consultation to project teams as needed and leading departmental and cross functional communications and training where applicable.

The Manager might act as an Account Lead for a client or area of business to provide leadership, excellence in management, and expertise to support all aspects of Data Management projects within an account.

As a Manager, Data Management Lead you will have the opportunity to:

Ensure team delivery of high-quality project deliverables by monitoring performance

Train and mentor team according to job role expectations, acting as an SME for a functional process or account as applicable

Meet with full team on a regular basis with comprehensive communication and guidance

Conduct individual 1:1s with all staff on a regular basis

Promptly deliver positive and constructive feedback to team members

Point of contact for clients and within Parexel for account specific matters requiring escalation to senior management

Proactively identify potential issues/concerns related to DM on the account that may adversely affect strategic partnership with the client and communicate those to senior management for preemptive measures

Establish effective working relationship with Biostatistics Account Lead on mutual accounts

Maintain seamless communication with the account staff to ensure study/project progress, timelines, quality, budget and all the deliverables are being met with quality

Implement strategies for the maintenance and growth of the partnership to ensure that deliverables are of high-quality including representation and successful support for bid pursuit meetings

Own and maintain partnership training curricula

Oversee and coordinate the implementation of client processes (if applicable) and optimization of those processes (LMS Review, Training modules creation, maintain SOP list, process update communication, authoring/customizing partnership process documents, mentoring, etc.)

Work with each regional head and plan for long term recruitment strategy

Collaborate with Project Management Office and Project Quality Lead to oversee/calculate KPI/Metrics for account

Oversee/review financial score of an account and generate summary table

Attend regular account oversight client meetings (such as weekly meetings, monthly functional management team meetings, quarterly operational management team meetings, bi-yearly executive steering committee meetings, etc.)

Ensure direct reports meet departmental and project productivity and quality metrics by efficient execution of activities

Develop team to independent data collection for KPIs, Metrics, dashboards as applicable

Ensure proper resourcing of team

Proactively plan and support financial excellence

Drive team compliance and proper execution of financial reviews

The Manager, Data Management position at Parexel requires a diverse skill set across three main categories: Leadership, Personnel Management, and Business Operations.

Role requirements:

Bachelor’s degree preferably in a science or industry- related discipline

Competent in written and oral English

Strong work experience in similar position within CRO/Pharma

Acted in a leadership role in their area of expertise

Proven record of leading project and program teams, previous line management experience is preferred

Robust knowledge of ICH-GCP Guidelines, local regulatory requirements and Parexel SOPs and study specific procedures

Experience with one or more EDC platforms (Rave, Inform, Datalabs, etc.)

Building and leading global (virtual) teams with authority

Strong negotiation and organizational skills

Excellent analytical and problem-solving skills

Excellent communication skills with a diplomatic approach: keen sense of inclusion for colleagues and clients of all backgrounds and perspectives

Ability to conduct root cause analysis cross-functionally in business problem solving and process improvement development

Ability to make appropriate decisions in ambiguous situations

Strong managerial courage, resilience, and ability to adjust to a rapidly changing environment

Excellent presentation skills (internal and external presentations)


2022-11-18 00:05:18

Apply to this job

Similar CRA jobs