Data Product Owner, Advanced Analytics

Data Product Owner, Advanced Analytics Req ID #:  214659 Location: 

US Wilmington, MA, US, 01887 At Charles River, we are passionate about improving the quality of people’s lives. When you join our global family, you will help create healthier lives for millions of patients and their families. 

Charles River employees are innovative thinkers, who are dedicated to continuous learning and improvement. We will empower you with the resources you need to grow and develop in your career. 

As a Charles River employee, you will be part of an industry-leading, customer-focused company at the forefront of drug development. Your skills will play a key role in bringing life-saving therapies to market faster through simpler, quicker, and more digitalized processes. Whether you are in lab operations, finance, IT, sales, or another area, when you work at Charles River, you will be the difference every day for patients across the globe. Job Summary  

Responsible for the validation of the customer master data in Salesforce and SAP by researching, maintaining, compiling, and analyzing data to keep the information current and accurate.  Responsible for maintaining the audit controls on customer master data for SOX compliance and quarterly reviews.

Essential Duties and Responsibilities:

•    Triage ticket requests for customer creation/modification in the ServiceNow ticketing system.

•    Assist in the research, validation and cleansing of the customer master data to ensure our information is accurate and current using both internal and external resources.

•    Manage and maintain the controls for customer master data for SOX compliance.  Prepare and present necessary data at quarterly audit reviews.

•    Perform Ad-hoc reporting and analysis as needed.

•    Analyze account data and distribute relevant information to the appropriate people.

•    Assist in preparation and development of analysis of materials for presentations and meetings.

•    Maintain and increase knowledge on all company products and services.

•    Participate in meetings and product trainings as required.

•    Perform all other duties as assigned.

  Job Qualifications  

•    Education: Bachelor’s degree (B.A/B.S.) or equivalent in business or related discipline.

•    Experience:  Two to four years related experience.  

•    An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above.

•    Certification/Licensure:  None.

Other:  Excellent organization and communications skills.  SAP experience preferred.  Salesforce.com experience helpful.  Proficient in the use of standard computer applications (The Microsoft Suite products, pivot tables, spreadsheets, Outlook, e-mail, Microsoft Teams).  Ability to use internet and other search tools for research needs.

•    Regularly provides information to and receive information from/through various technologies, media, sources, and contacts.  Must be able to exchange information accurately and professionally in these situations.

Work Environment:

•    Remote working position with option to work on-site if living in the vicinity of main campus.

•    Working hours would be equivalent to 9:00am – 6:00pm PST (West Coast time).  Being located on the West Coast is not required.

Comments:

•    This position may require occasional domestic travel.

About Corporate Functions

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.  

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

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