Senior Director, Project Leadership

Key Accountabilities 

- Accountability Supporting Activities Project Management and Execution

- Management of assigned Portfolio to achieve financial, delivery and customer satisfaction targets

- Provide winning execution plan for account portfolio

- Accurate forecasting of revenue and resource

- Delivering projects in line with sold margin

- Ensuring cost delivery estimates are provided as input into pricing, margin, and contracting decisions during sales process; and that revenue recognition and margin goals are achievable and achieved by PDs/PLs

- Manage escalations through effective problem-solving while promoting strong cross-functional Collaboration and partnership with the Client team; Partnership with Account Leadership to ensure effective client engagement and management as the single point of accountability of projects

- Identify potential project risks and implement contingency plans, mitigate actual risks with team members and keep client informed about risks and contingencies Create quality standards for the team that drive individual and team commitment to quality. Monitor quality of deliverables and implement corrective and preventative action as needed. Portfolio Management

- Oversee project teams working within the Portfolio

- Set clear objectives, regularly seek feedback and assess individual performance, provide routine feedback in regular one on one meetings, have courageous conversations, conduct meaningful and timely performance reviews, hold employees accountable.

- Inspire team to meet and exceed targets; create an environment of trust and teamwork, create opportunities for open dialogue, and demonstrate that you have listened to employee’s suggestions and input. Define short and long term goals and vision for the Portfolio. Change Management

- Establish best practices across portfolio and accounts for managing change in both internal and client driven scenarios. Champions organization wide change initiatives such as PRISM, CTOR, SSU, Client Technology, models, etc. - - Drive operational improvements based on results.