Business Intelligence Analyst

Parexel International Corporation

Northeast, Remote, United States of America

The Business Analyst is responsible for working with the senior account team and business partners to analyze and report account information and support solutions that improve compliance, performance and quality informational delivery. They employ a simplification and innovative mindset delivering recognizable improvements across the account.

Key Accountabilities:

Supporting Activities

Business Partner and Analyst

• Analyze and report account information. Facilitate interpretation and decision making based on supporting data

• Central tracking and support of key project financial items, ensuring appropriate review, flagging of outliers and identification of common themes to support best practice and remediation

• Support resource solutioning/troubleshooting in support of operations and account team

Identify, scope and support account improvement plans

Resource Demand Expert

• Hands on support and subject matter expertise for the controlled/rapid transition of new studies into management systems.

• Active tracking awarded pre-contract projects and upcoming pipeline and meeting short cycle times from awards to ‘correctly contoured state’

• Ensure team understand contouring needs/best practices as an SME (including account-specific contouring driven by outsourcing strategy)

• Trouble shoot with Operations/Finance, ensuring visibility to impacted functions

Compliance and Performance

• Track and report compliance and performance against critical processes (Quality, Operations, etc)

Ad-hoc analysis and support

• Administer the account level ADI

• Provide analysis, perspective, answer questions and provide guidance as needed


• Support departmental initiatives as needed



  • Excellent interpersonal, verbal, and written communication skills

  • Excellent analytical problem-solving skills

  • A flexible attitude with respect to work assignments and new learning

  • The ability to work successfully with a global team in a matrix environment

  • The ability to influence stakeholders and work closely with them to determine acceptable solutions

  • The ability to present information effectively and confidently in front of internal and/or external clients

  • Excellent planning, organizational, and time management skills

  • Excellent documentation skills


  • Competency in MS Office applications including, Word, and PowerPoint

  • Excel skills, including experience with Power Query, Power Pivot, and Power BI

  • Basic data preparation/transformation skills

Knowledge and Experience:

  • A general understanding of clinical research and some experience in clinical research services

  • An understanding and some experience working with data in a domain relevant to clinical research services

  • Some experience performing in information-based business or analyst roles


A bachelor’s degree in a related discipline desired (data science, business, , computer science, etc.)


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