Senior Manager, Clinical Database Programming

Key Accountabilities • Ensure team delivery of high-quality project deliverables by monitoring performance • Train and mentor team according to job role expectations, acting as an SME for a functional process or account where applicable • Meet with full team on a regular basis with comprehensive communication and guidance • Conduct individual 1:1s with all staff on a regular basis • Provide leadership and effective support to project team and deliverables when supporting a project directly • Awareness around team performance and impacts to accounts team is contributing to, collaborate with Account Lead colleagues • Promptly deliver positive and constructive feedback to team members Leadership Skills: • Ability to lead global teams (virtually) effectively with authority • Negotiation and organizational skills • Analytical and problem-solving skills • Communication skills with a diplomatic approach: keen sense of inclusion for colleagues and clients of all backgrounds and perspectives • Ability to manage multiple and varied tasks with enthusiasm, prioritize workload with attention to detail • Effective time management to meet objectives • Ability to conduct root cause analysis in business problem solving and process improvement development • Ability to make appropriate decisions in ambiguous situations • Ability to conduct root cause analysis in business problem solving and process improvement development• Ability to make appropriate decisions in ambiguous situations