Principal Analyst, Applications Support

Primary Job ResponsibilitiesDuties may include but are not limited to:

• Global Coverage Americas, Europe, India, Japan, Korea, China ....
• Strong Workday knowledge if possible workday certificate or extensive experience (Workday Core HR, Absence and time)
• Strong Communication skills that can translate business needs with configuration in the system
• Knowledge of the region norms
• Backup for Time workstream leads
• Support time management and absence for the above regions
• Documentation, Requirements, Workbook, Sprint supports  ... 
• Write & manage plan for delivery
• Define populations needing to provide input
• Support and influence expectations & involvement of SMEs
• Support design discussions and hold meetings for requirements gathering, clarifications
• Identify and communicate risks, roadblocks or concerns
• Provide visibility on decisions / guidance to leadership
• Ensure all SMEs have common understanding and approve final deliverables with help from team/SMEs 
• Provide support and escalations as needed
• Support Completion of WD workbooks with SMEs 
• Support Jira (Open, groom, & close tickets)
• Identify policy & process changes for WS lead
• Identify issues / blockers 
• Support sub-workstream lead with requirements elicitation, grooming 
• Jira management as needed 
• Coordination as requested
• Accustom to SDLC and Agile process

Qualifications

• Proficient in multiple workday modules like Core HR, Recruitment, Time and Absence, Compensation and Talent management etc.
• Knowledge of the region norms
• Backup for workstream leads
• Support time management and absence for the above regions
• Documentation, Requirements, Workbook, Sprint supports...
• Good understanding of business requirements and reporting strategies
• Ability to work independently and be a team player.
• Ability to work in second shift if required to cover Asia pacific regions
• Strong Workday knowledge if possible workday certificate or extensive experience
• Strong Communication skills that can translate business needs with configuration in the system

Basic Qualifications 

• Bachelor's Degree or equivalent combination of education and experience
• Five plus years of workday experience with proficiency in multiple workday modules.
• Workday Absence Certification preferred