Manager, Project Management

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Oversees, supervises and manages the operational aspects of a team leading ongoing projects and programs ensuring quality deliverables on time and within budget.  Will ensure that all project work is completed in accordance with SOPs, policies and practices.  Manage staff in accordance with organization’s policies and applicable regulations.  

Essential Functions:
•    Manage and lead a team of Project Managers and Project Support Specialists.
•    Set clear team goals and initiatives and meet weekly with team members to ensure progress and to identify issues and potential solutions proactively.
•    Escalate team issues and needs. Champion the resolution of problems and create a knowledge sharing opportunity for the entire department.
•    Oversight for financial reporting on the team’s projects including tracking deliverables and invoicing.
•    Monitor and manage efforts of cross-functional project teams and report on metrics.
•    Mentors assigned Project Managers and Project Support Specialists and supports their professional development.
•    Meet with team members on a regular basis (according to project needs) regarding project tasks to ensure project milestones are met.
•    Lead problem solving and resolution efforts.
•    Provide input to development of tools and processes to support efficient and consistent execution of projects and reporting to clients.
•    Maintain project management information and tracking systems, including internal databases and project plans.
•    On request, provide input to business staff and senior management in the writing and reviewing of budgets, contracts, proposals, change orders, questionnaires, and audits as needed.
•    Produce and distribute reports and presentation materials.
•    Screen, interview and make recommendations on hiring process - Review and provide feedback on staffing plans.
•    Implement continuous improvement activities for projects assigned to their team.
•    Work with the Quality Team and Director to review Work Instructions and SOPs relevant to operations.
•    Prepare and present project information at internal and external meetings.
•    Ensure that work is conducted in compliance with standard processes, policies and procedures and meets project timeline metrics.
•    Trains new Project Managers and Project Support Specialists on process and procedure.
•    Serves as a primary point of contact and subject matter expert for enterprise level sponsors and provides guidance to other Managers and PMs on issues relating to those sponsors. 
•    Sets performance expectations with direct reports.
•    Assists Director of Operations with department resourcing.
•    Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.

Qualifications:
• Bachelor's Degree  Req
• 7 years of related experience Req Or
• Equivalent combination of education, training and experience Req
• Excellent communication and interpersonal skills
• Good problem solving skills
• Demonstrated ability to deliver results to the appropriate quality and timeline metrics
• Strong influencing and negotiation skills
• Good team leadership skills
• Excellent customer service skills
• Sound judgment  and decision making skills
• Strong software and computer skills, including MS Office applications
• Ability to establish and maintain effective working relationships with coworkers, managers and clients

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.