Employee Development Trainer - Process & System Technology

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward.

Join us on our exciting journey!

IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, Technology, analytics and human ingenuity to drive healthcare forward.

Job Summary

The Employee Development Trainer is responsible for the effective development, coordination and presentation of training and development programs for the Payments Team. The Employee Development Trainer is responsible for assessing technical and soft skill training needs to drive training initiatives. This position will identify and arrange suitable training solutions and is responsible for actively searching, creatively designing and implementing effective methods to educate and enhance performance.

Summary of Essential Job Functions

•  Onboarding new hires, managing training schedules and completion of assessment at end of new hire workshop
•  Conducts technical training needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasks.
• Determines technical training objectives and develops appropriate training material.
• Interacts with subject matter experts and design course content.
• Writes technical training programs, including outline, text, handouts, and tests, and designs exercises.
• Conducts technical training classes by presenting job-specific, company-specific, and system applications and processes as required.
• Interacts with respective departments in scheduling training programs.
• Participates in, and conducts technical training programs.
• Monitors effectiveness of training by analyzing feedback and metrics to continuously strengthen course content and materials.
• Maintains quality service by establishing and training on organization process standards.
• Evaluates training by evaluating effectiveness of training to specific job applications.
• Maintains safe and healthy training environment by following organization standards.
• Maintains technical knowledge by attending educational workshops and reviewing publications.
• Contributes to team effort by accomplishing related results as needed.
• Other duties as assigned.

Our Ideal Candidate Will Have

• B.A./B.S. preferably in a business, education, training or equivalent degree and/or 3 -5 years related experience.

​Skill Requirements

• Presentation skills, written communication, training, training management, technical zeal, self-development, technical leadership, presenting technical information, self-confidence, and dealing with complexity
• Requires strong attention to detail, excellent organizational, documentation and interpersonal skills, as well as a willingness to work within a team-oriented environment
• Ability to handle multiple tasks to meet deadlines in a dynamic environment is essential
• Ability to work with minimal supervision.
• Strong computer skills with an ability to understand, access and leverage technology alternatives.
• Instructional design experience a plus.

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and

Whatever your career goals, we are here to ensure you get there!

We invite you to join IQVIA™.

Join Us

Making a positive impact on human health takes insight, curiosity, and intellectual courage. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve outcomes for patients.

Forge a career with greater purpose, make an impact, and never stop learning.