Mgr, Clinical Opns (Home-Based)

PURPOSE

Manage the human, material, system and fiscal resources to provide clinical monitoring services within a designated office, country or region. Ensure that clinical staff (CTAs, CRAs and/or CRSs) gains the necessary skills to perform their respective job responsibilities.

RESPONSIBILITIES

 Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.

 Participate in the selection and onboarding process for new clinical staff by conducting candidate review and participating in the interviewing process. Conduct onboarding training for new staff in conjunction with Human Resources and Learning and Development training programs.

 Ensure that staff has the proper materials, systems access and training to complete job responsibilities. Provide oversight for the execution of the training plan, SOP review and mentored training experiences, as applicable.

 Participate in the allocation of resources to clinical research projects by assigning staff to clinical studies that are appropriate to their experience and training.

 Manage the quality of assigned staff's clinical work through regular review and evaluation of work product.

 Identifies quality risks and issues and create appropriate corrective action plans to prevent or correct deficiencies in performance of staff.

 Ensures that staff are meeting defined workload and quality metrics through regular review and reporting of findings as outlined by clinical operations management.

 May fill in as a CRA or CRS for a defined project or to assist with milestone achievement on a temporary basis.

 May participate in clinical operations quality or process initiatives.

All responsibilities are essential to job functions unless noted as non-essential (N).

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

 Advanced knowledge and ability to apply GCP/ICH and applicable regulatory guidelines

 Strong leadership skills

 Computer skills including proficiency in use of Microsoft Word, Excel and PowerPoint

 Strong written and verbal communication skills including good command of English

 Excellent organizational and problem solving skills

 Effective time management skills and ability to manage competing priorities

 Ability to establish and maintain effective working relationships with coworkers, managers and clients

Job Description

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

 Bachelor's degree in a health care or other scientific discipline or educational equivalent; 7 yrs of clinical trials experience including 3 years experience in a leadership capacity; or equivalent combination of education, training and experience"

PHYSICAL REQUIREMENTS

 Extensive use of telephone and face-to-face communication requiring accurate perception of speech

 Extensive use of keyboard requiring repetitive motion of fingers

 Regular sitting for extended periods of time

 Regular travel, approximately 30% of work week

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

IQVIA is an EEO Employer - Minorities/Females/Protected Veterans/Disabled

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.