Manager or Associate Director, Software Engineering

Role Summary

This management position within the Analytics Center of Excellence (ACOE) department of the Research & Development Solutions org (R&DSIT) is responsible for managing a team of software engineers.

This manager is responsible for delivering a high-performance group of developers who design and develop new products, features, feature enhancements, and bug fixes that serve an array of scenarios related to clinical trials and other lines of IQVIA’s pharma/tech business.

Success in this role includes creating and sustaining a healthy team working environment, including a focus on work-life balance, while providing opportunities for individual contributors to grow and distinguish themselves. A successful leader will help define and implement best practices and leverage their prior engineering experience to guide and mentor their team members.

Our ideal candidate is someone who brings with them experience as a senior engineer or principal engineer and insight from engineering roles held at multiple organizations. We seek individuals who have experience working in large organizations while maintaining a passion for agility, creativity, and humanity. We welcome individuals who have experience in a variety of industries. This role is a great opportunity for an experienced senior engineer looking to take the next step in their career development with broader responsibility and increasing visibility.

Typical Activities

· Mentor junior and senior software engineers

· Maintain up-to-date knowledge of programming languages, software development techniques and methodologies

· Lead improvements in software development best practices, including Agile processes, programming techniques and processes

· Keep team members informed of company processes, priorities and general information

· Administratively manage employees, conduct performance reviews including development plans, make staffing decisions

· Create effective onboarding plans to ensure minimum time to value

· Responsible for value proposition of the development team, ensuring team members are aligned with their role and contribution

· Identify unmet skill requirements and hire or develop staff to satisfy them

Basic Qualifications

Prospective candidates who meet most of these qualifications are encouraged to apply. A well-qualified candidate will meet all of these qualifications.

· Sees a front-line manager's role as a player-coach

· Passion for empowering and enabling direct reports

· Articulates healthy leadership principles including relationships, empathy, collaboration, pragmatism

· Strong verbal and written communication abilities

· Ability to be tactful when dealing with delicate situations

· Prior experience working in a collaborative Agile environment

· Basic understanding of finances and budgeting

· Prior experience in a senior individual contributor role (senior engineer, staff engineer, principal engineer, senior principal engineer)

· Previously as an IC, led projects with teams of peers (influence, not HR authority)

· Used/consumed APIs made by others

· Used CI/CD commit, test, deploy tools

· Developed object-oriented software using at least one of Python 3.x or JavaScript (ES5/6 or ES2015+), in addition to other technologies or frameworks

· Solid understanding of relational database management systems including logical design and implementation considerations

Additional Qualifications

These additional qualifications are not required. However, having any of the qualifications listed below will strengthen a candidate’s application.

· 3+ years prior experience as a team manager (HR authority) – determining factor in role/level and scope of responsibility

· Prior experience as a project manager

· Designed user experiences or user interfaces

· Implemented user experiences or user interfaces

· Deployed software into AWS

· Deployment automation using Terraform

· Deployed software into Kubernetes containers

· Implemented and supervised version control strategies

· Designed and developed Microservices and APIs

· Developed software for container environments

· Awareness of infosec compliance factors in software development

· Prior completion of an ABET accredited BS Computer Science degree or equivalent (i.e. 3 years experience with progressive scope and accountability)