Assoc Optimization Specialist - Home based

Summarized Purpose:

Supports the design, development, delivery sustainment and improvement of products, programs, and services in order to optimize processes, behaviors, performance and audit readiness. Accountable for assigned activities and initiatives aimed at supporting and/or ensuring quality operational delivery via efficient and effective processes, associated systems, training and communications.

Essential Functions and Other Job Information:

• Supports and collaborates with initiative teams to prepare, organize, coordinate, document, and/or provide the development and delivery of department products and services to a globally dispersed cross-functional audience.• Creates varied support materials, presentations, and/or tools to support the department's remit and strategies.• Prepares, coordinates and/or delivers working group materials, facilities and communications per established processes, timelines and milestones.• Supports and participates in process improvement initiative teams.• Participates in and supports initiatives to develop, optimize, improve and assess compliance with processes and associated systems/applications, training and communications.• Undertakes projects, assignments, and administrative tasks per business needs.

Additional Responsibilities:

• Proactively understands and analyzes trends and risks with ownership of communication for mitigation follow up and resolution with project teams per established timelines and milestones• Acts as systems and metric process subject matter expert for designated team.• Collaborates with client portfolio leadership to prepare, organize, coordinate, document and/or provide the development and delivery of operational delivery and performance metrics and reports stemming from multiple source systems.• Maintains and owns follow up actions with appropriate team members for upcoming/past due deliverables to maintain sponsor compliance and delivery expectationsSummarized Purpose:

Supports the design, development, delivery sustainment and improvement of products, programs, and services in order to optimize processes, behaviors, performance and audit readiness. Accountable for assigned activities and initiatives aimed at supporting and/or ensuring quality operational delivery via efficient and effective processes, associated systems, training and communications.

Essential Functions and Other Job Information:

• Supports and collaborates with initiative teams to prepare, organize, coordinate, document, and/or provide the development and delivery of department products and services to a globally dispersed cross-functional audience.• Creates varied support materials, presentations, and/or tools to support the department's remit and strategies.• Prepares, coordinates and/or delivers working group materials, facilities and communications per established processes, timelines and milestones.• Supports and participates in process improvement initiative teams.• Participates in and supports initiatives to develop, optimize, improve and assess compliance with processes and associated systems/applications, training and communications.• Undertakes projects, assignments, and administrative tasks per business needs.

Additional Responsibilities:

• Proactively understands and analyzes trends and risks with ownership of communication for mitigation follow up and resolution with project teams per established timelines and milestones• Acts as systems and metric process subject matter expert for designated team.• Collaborates with client portfolio leadership to prepare, organize, coordinate, document and/or provide the development and delivery of operational delivery and performance metrics and reports stemming from multiple source systems.• Maintains and owns follow up actions with appropriate team members for upcoming/past due deliverables to maintain sponsor compliance and delivery expectationsQualifications:

Education and Experience:

Bachelor's degree or equivalent and relevant formal academic / vocational qualificationPrevious experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years).Previous clinical research experience is preferred.

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:• Basic knowledge of procedural documents• Basic understanding of process improvement fundamentals• Fundamental investigative and analytical skills• Decent negotiation skills• Familiarity with clinical management technology and systems, and good computer skills• Good judgment, decision making, escalation, and risk management skills• Effective oral and written communication skills including the ability to communicate in English, both orally and in writing• Good interpersonal skills and problem solving ability• Good attention to detail• Familiarity with regulatory guidelines and directives• Decent creative and critical thinking skills• Firm understanding cloud-based technology and systems, and strong computer skills• Strong knowledge of Microsoft office applications with emphasis on PowerPoint and Excel• Basic understanding of relational data-bases and basic SQL programming language preferred by not required• Desire to learn new technical skills

Management Role:No management responsibilityQualifications:

Education and Experience:

Bachelor's degree or equivalent and relevant formal academic / vocational qualificationPrevious experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years).Previous clinical research experience is preferred.

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills and Abilities:• Basic knowledge of procedural documents• Basic understanding of process improvement fundamentals• Fundamental investigative and analytical skills• Decent negotiation skills• Familiarity with clinical management technology and systems, and good computer skills• Good judgment, decision making, escalation, and risk management skills• Effective oral and written communication skills including the ability to communicate in English, both orally and in writing• Good interpersonal skills and problem solving ability• Good attention to detail• Familiarity with regulatory guidelines and directives• Decent creative and critical thinking skills• Firm understanding cloud-based technology and systems, and strong computer skills• Strong knowledge of Microsoft office applications with emphasis on PowerPoint and Excel• Basic understanding of relational data-bases and basic SQL programming language preferred by not required• Desire to learn new technical skills

Management Role:No management responsibility