Accounts Receivable Associate (Italian Speaking) based Livingstion, West Lothian



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Job Title :                    AR Associate (fluent in Italian)


Reporting to:               AR Team Leader


Role Summary:-


To maximise Quintiles cash flow through the timely and accurate collection and processing of customer payments in accordance with Quintiles financial policies & procedures. Integral member of PSC Invoicing and Receivables team.


Key Accountabilities:-


·         Maintenance of the Accounts Receivable ledger

·         Contacting customers with regards to payment / problems

·         Entering and applying cash receipts

·         Timely internal communication to Business Line of debt status and problem escalation

·         Month end processing


Principal Responsibilities:-


·         Collect outstanding debts required to meet cash targets utilising Quintiles PSC collection procedures

·         Record, enter and apply cash receipts

·         Support the AR Team Leader in meeting cash targets and Service Level Agreement requirements

·         Resolve, assign and escalate issues relating to Accounts Receivable as required within the PSC/Business

·         Support implementation of changes to policies and procedures on issues within own area, as directed by the AR Team Leader to ensure a consistent approach across the organisation.

·         Participate in continuous improvement activities to exceed customer expectations and promote a professional finance organisation.

·         Weekly/Monthly reporting of cash collections, ledger status and collection issues

·         Customer visits as required









·         Previous experience of Receivables / cash collection is essential

·         Competent use of Microsoft Excel

·         Previous experience of using financial software packages is preferable

·         Fluent Italian/English (verbal & written communication)


Critical Skills/Competencies


·         Self-motivated team player

·         Excellent attention to detail

·         Ability to recognise, assign and escalate collection problems

·         Customer oriented

·         Excellent communication skills – by telephone, written and in person

·         Prioritises their schedule and workload to enable ‘turnaround times’ specified in the Service Level Agreements to be met

·         Understands the importance of a quality driven culture

·         Positive, constructive and innovate approach; good problem solver

·         Demonstrates flexibility during monthly, quarterly or year-end closings

·         Can embrace change and participates in continuous improvement activities

·         Good understanding of “order to cash” and “process to pay” business processes


Additional Information
Location | | | Start Date 2013-06-11
Job Type Full Time
Salary Not Provided
Career Level Not Provided Relevant Work Experience Not Provided
Education Level Not Provided Job posted on 11-Jun-2013

Contact Information
Company Name Quintiles Telephone No Not Provided
Contact Name Site Link Not Provided


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