Director, FSP Operations

ExecuPharm (a Parexel Company) are currently looking for a Director, FSP Operations to join our expanding team in Europe, this is a critical role which will allow us to continue building on our strong year on year growth whilst providing the best service to our clients.

Position Purpose: Direct line management of FSP Operations staff, oversight of Client accounts, as well as support of ExecuPharm (EP) FSP Operations business objectives

Primary Duties :

Responsible for execution and oversight of Program Management activities related to one or more programs. May serve as central point of contact (POC) for and between EP Senior Management and key Client personnel for contracted FSP Operations activities. Plans and manages logistics, infrastructure, and resources related to FSP services to meet the Client needs/timelines/deliverables. Collaborates with Client to implement and operationalize short and long-term strategies Coordinates and manages resourcing process including hiring, selection, and onboarding/offboarding of Client-assigned staff. Develops and manages Communication and Escalation plans/process, as applicable. Oversees Client Governance as required; prepares/presents at meetings as applicable. Oversees performance management of Client-assigned staff who support contracted FSP activities and collaborates with FSP Operations Management to ensure Client assigned staff are technically proficient and able to satisfy Client expectations and deliverables. Manages compliance with Client Key Performance Indicators; utilizes EP/Client tools and systems to collect, track, analyze associated data. Leads Client specific FSP meetings with EP program team ensuring that contractual requirements related to FSP Operations activities are met and monitored on an ongoing basis. Oversees and/or manages issue escalation and resolution including CAPA development when necessary QualificationsMore about you

Essential Skills and Education: Minimum BS or BA (biological sciences or nursing preferred) other qualification which will be reviewed during the hiring process to ensure equivalence. 7+ years of clinical operations experience and a minimum of 4 years of senior level line management experience. In-depth knowledge of overall drug development process and clinical trial operations with a comprehensive understanding of local regulations (i.e. FDA, EMA, etc.) and GCP/ICH guidelines. Previous experience working in a remote office environment and independently managing remote workers with ability to effectively manage a team and promote collaboration in a matrix organization Experience working in customer service/outsourcing model with experience in managing and forecasting resource allocation

A little about us

For over 30 years, we at Execupharm have been an industry leader in providing innovative, flexible and customized outsourcing solutions. Our Functional Service Provider (FSP) team was established to help clients accelerate pipeline development.

With over 5,000 Global FSP resources, with an additional 25,000+ pre-screened potential candidates in our system, we are available to partner with you to provide tailored solutions that address your unique needs.

Why Work at Parexel

There are pivotal moments in every career: Sharing new treatments. Improving processes. Delivering life-saving advances. The people who succeed are the ones who make the journey go further and faster every time. What if you had a partner to support you as you reach the next level in your professional path? A partner who believes a collaborative environment is key to achieving your goals? A partner who is dedicated to your health and wellness so you can help make a difference in the lives of millions worldwide?

That’s Parexel. We’re a diverse team of professionals focused on one goal: getting treatments into the hands of those who need them most. Working together, the results we bring to our clients and the opportunities we bring to our team get better with every step.

How can we help you on your journey? Find your path, and learn more on LinkedIn , YouTube , Facebook , Twitter , and Glassdoor .