Data Manager II, Clinical Central Lab

<h2>Job Overview:</h2><p style="margin: 0px;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Engage client data management during start up.</span></p><ul><li style="color: #000000;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Create protocol folder(s) for study documentation. </span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Add entries into individual protocol spreadsheet.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Review Statement of Work (SOW) for study scope.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Ensure start-up packet delivery to clients.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Contact clients for initial study discussion and determine authors of Data Transfer Specifications (DTS).</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Provide recommendations and alternatives to optimize data quality.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Collaborate with clients to finalize Data Transfer Specifications (DTS).</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Obtain final client approval on Data Transfer Specifications (DTS).</span></li></ul><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Act as a data liaison between Clinical Data Management and all other Covance departments and business units.</span></p><ul><li style="color: #000000;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Consult with Medical Affairs via a Med/Tech Affairs Request Form.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Collaborate with Project Management proactively and reactively regarding study questions.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Manage and resolve issues with Specimen Management.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Initiate data changes with the appropriate department and revise all non-compliant requests.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Partner with other Covance departments and business units, and provide integrated support and process improvements as needed.</span></li></ul><p style="margin: 0px;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Create standard data transfer format(s) in compliance with client requests while adhering to both internal processes and regulatory standards.</span></p><ul><li style="color: #000000;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Build and modify Data Transfer formats as needed.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Create test data if needed.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Quality Check (QC) test files.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Deliver test files to clients and log into the metrics tool.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Obtain client approval and store auditable documentation.</span></li></ul><p style="margin: 0px;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Provide ongoing client support (study maintenance).</span></p><ul><li style="color: #000000;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Create global transmission instructions.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Schedule appropriate frequency of data transfers.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Address errors and client issues including queries.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Participate in study-related meetings.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Collaborate with clients regarding study modifications.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Confirm changes and send files as needed.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Maintain auditable documents.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Facilitate Data Management functions of end-to-end data lock processes.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Represent Clinical Data Management in client visits, audits, inspections and bid defenses as needed.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Collaborate with clients regarding new service requests.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Support billing of services as needed.</span><span style="font-family: 'Times New Roman',serif; font-size: 10pt;"> </span></li></ul><p style="margin: 0px;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Attend training to increase Data Manager’s capabilities (including corporate, departmental and sponsor-related training).</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Ensure uninterrupted client service.</span></p><ul><li style="margin: 0in 0in 8pt; color: #000000;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Support peers by sharing technical knowledge and customer service skills.</span></li><li style="margin: 0in 0in 8pt; color: #000000;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Back up peers as needed.</span></li></ul><p style="margin: 0in 0in 0pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;"> </span></p><p style="margin: 0px;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Record data transfer activities and maintain protocol portfolios as required to track workload and productivity.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Other duties as assigned.</span></p><h2>Education/Qualifications:</h2><p style="margin: 0in 0in 8pt;"><strong><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Minimum Required:</span></strong></p><ul><li style="color: #000000;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">BS/BA four-year degree or equivalent education, or 4 years Covance experience</span></li></ul><h2>Experience:</h2><p style="margin: 0in 0in 8pt;"><strong><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Minimum Required:</span></strong></p><ul><li style="color: #000000;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Strong organizational, planning and critical-thinking skills.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Well-polished, inclusive, and engaging communication skills (written and verbal).</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Strong negotiation skills to facilitate, guide, influence, and produce a unified approach within a global, cross-functional environment.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Ability to handle multiple tasks in a timely and professional manner under demanding conditions.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Ability to use standard Microsoft suite of software products.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Conversant with databases and database terminology.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Strong technical aptitude.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Customer Service experience.</span></li><li style="color: #000000; font-family: 'Times New Roman',serif; font-size: 12pt;"><span style="font-family: 'Times New Roman',serif; font-size: 10pt;">Data Management and/or Clinical Trials experience.</span></li></ul>