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Account Manager, GMI
IQVIA Holdings Inc.
Various Locations
Job Title : Account Manager, CO, China
Location : Shanghai
Superior’s Title : Account Director, MNC, China
Responsibility Centre :
Span of Control (Immediate subordinates, Category and Number)
N/A
Job Summary (Purpose of the job)
Sells IQVIA products or services to assigned account(s).
Major Duties Performed (Main Functions)
- Under direct supervision, assists the sales team in selling IQVIA products and services within assigned accounts or territory to achieve assigned revenue goal.
- Assists other members of the sales team in preparing and delivering proposals to client.
- Identifies contract expansion opportunities within assigned account(s) and elevates for qualification and decision to pursue.
- May interfaces with marketing, market research and/or IT at the user level in existing and prospective client(s).
- Represents the company to the client and the client to the company in all sales related activities.
- Monitors client satisfaction with contracted deliverables and provides feedback to Account team members on level of customer satisfaction.
- Effectively manage renewals and subscriptions.
- As required, may participate in contract renewal efforts on large multi-year contracts.
Minimum Education, Experience, & Specialized Knowledge Required:
- Bachelor’s degree or equivalent and a minimum of four (4) years’ experience.
- Basic knowledge of IQVIA core products, customer account management, and an awareness of IQVIA information solutions / services portfolio.
- Good Customer Account Management and Servicing Skills.
- Strong Communication and Listening Skills.
- Strong Organizational Skills/Manage Multiple Priorities.
- Strong Analytical/Problem Solving Skills.
- Good Negotiating Skills.
- Good Account Development & Planning/Presentation Skills.
- Pharmaceutical Marketplace & Industry Business Challenges/Opportunities.
- Market Research Method/Practice Knowledge.
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.
Job posted: 2020-09-29