CATI/CAWI FR

Under close guidance and supervision, administers routine data collection.

Essential Functions
• Initiates calls to pharmacies using a prepared selling strategy.
• Promotes pharmacy participation in syndicated, on-going panels as recommended.
• Initiates follow-up calls with panels to achieve maximum rate of return, following prescribed script. Receives and processes all incoming calls from panel, responding to some routine questions and referring non-routine questions to manager.
• Prepares and mails hardcopy data collection documents to assigned panel.
• Collects information from panel and ensures quality meets basic requirements.

Qualifications
• High School Diploma or equivalent  Req
• One (1) years exposure to medical products and/or doctor’s offices Pref
• Good communication skills.
• Ability to follow established procedures to resolve routine matters.

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.