Consultant/Senior Consultant, Process Excellence & Quality

Parexel is in the business of improving the world’s health. We do this by providing a suite of biopharmaceutical services that help clients across the globe transform scientific discoveries into new treatments. From clinical trials to regulatory, consulting, and market access, our therapeutic, technical, and functional ability is underpinned by a deep conviction in what we do. We believe in our values; Patients First, Quality, Respect, Empowerment & Accountability.

Parexel is looking for Process Excellence & Quality Consultant/Senior Consultant. You will be an integral part of the Process Excellence and Quality infrastructure in Regulatory & Access. This is a high visibility role where you will have the opportunity to provide strategic input. Support process excellence Support operational and leadership staff in developing, updating and improving written standard methodologies for R&A service offerings Support client/ internal audits and regulatory inspections Act as host for audits, as assigned Provide audit / inspection support to project teams Manage quality issues Identify Quality Issues with operational staff Manage, follow-up, conduct root cause analysis and CAPA determination Support trending analysis and metrics Support project compliance and client survey results, as assigned Support collection and reporting of quality metrics Share trends, identify process/quality gaps Propose process improvements with required R&A teams as well as cross-departmental Interact with Corporate Functions Cooperate with the Corporate Quality Office, as assigned QualificationsKnowledge and Experience: Relevant experience (e.g., in the pharmaceutical or CRO industry), 3+ yearsUnderstanding of the foundations of the audit/inspection process and the quality issue management English proficiency (written and oral English)IT literate: experienced with Microsoft based applications, particularly excellent Microsoft Excel skills including knowledge of formulas, pivots, look up tables and chart generationEducation:Educated to degree level (technology, biological science, pharmacy or other health related discipline preferred) or equivalent qualification or clinical research experienceSkills:Excellent interpersonal, verbal and written communication skillsCustomer focused approach to workAbility to work fully independently, take initiative, and have a flexible approach with respect to work assignments and new learningAbility to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail and strong organizational skillsAbility to work effectively in a matrix environment and to demonstrate and foster teamwork within the group as well as across the organizationAbility to travel as needed