Qualitative Research Project Manager, Patient Centered Solutions

Overview

IQVIA provides scientific services spanning clinical trials, real world evidence, and consulting in all areas of the product lifecycle. The Patient Centered Solutions (PCS) team leads the industry in breadth and depth of Clinical Outcomes Assessment (COA) and Patient Reported Outcomes (PRO) knowledge. Our diverse team of experts works together to develop, deploy, and validate psychometric instruments that capture the patient experience with their treatment or disease, analyze and interpret outcomes, and translate the information to advance the initiatives of life science companies.

Individuals joining us are assured of a rewarding and progressive career in life sciences consulting. You’ll have the opportunity to address challenging client issues, across multiple geographies with a hands-on influence in delivering solutions.  We operate in a truly multi-cultural, collegial, and collaborative work environment that is rich in development and growth.

Roles & Responsibilities

As part of the Study Execution Team (SET), the Qualitative Research Project Manager will be responsible for the execution of all operational aspects of the data collection phase of Patient Centered Solutions (PCS) studies which include a primary research phase.  You will be an integral member of study teams and will be involved in proactive project planning and take ownership of the management of study fielding.  The abilities to multi-task, “think fast on your feet”, creatively problem-solve, and provide accurate information, logistical solutions and support and quality results are keys to success. 

Key responsibilities include:

• As part of the project team, will manage and ‘own’ the primary research process from determining feasibility through study closeout.
  • Inform/develop recruitment and overall execution plan, determine feasibility, develop timelines and secure cost estimates with various recruitment partners and/or sites 
  • Review recruitment materials for Institutional Review Board (IRB) submission
    • Provide input on operational aspects of study protocol
    • Provide input on screening documents, confirmation of diagnosis (COD)
  • Manage recruitment process
    • Secure recruitment partners (vendors, patient advocacy groups (PAGs), sites) and ensure all logistical pieces are in place: required training, contracting and purchase orders, invoicing, sFTP sites, interviewing platforms, required programming of online materials
    • Provide research materials, determine recruitment processes, provide project briefing, develop recruitment tracker
    • Monitor recruitment process to ensure all subjects meet criteria and requirements are met, coordinate moderator schedules – ‘point person’ for all recruitment partners
    • Manage development and launching of any online recruitment/interviewing materials
    • Provide regular internal/external recruitment/project updates
    • Ensure vendors/sites meet timing and quality standards
    • As needed:
      • Screen and schedule KOLS, patients, secure informed consent forms and CODs
      • Coordinate transcriptions
      • Coordinate payment of honoraria
      • Approve vendor invoicing
      • Create/request purchase orders
      • Facilitate contracting with PAGs, clinicians, vendors, subcontractors, etc.
      • Ensure new vendors/partners are set up within internal systems
  • Budget tracking: own financial tracking for out-of-pocket costs and billable time
• Ensure all legal and fiduciary requirements are consistently met
  • Receipt of high-quality deliverables from partners
  • Safeguards against unnecessary expenses, inefficiencies, and poor delivery 
  • Compliance with legal requirements (fair market value, anonymity, etc.)

Minimum Required Education and Experience

• Associate’s degree (Business Administration preferred) or equivalent
• 5+ years’ healthcare market research or related industry experience

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

IQVIA, Inc. provides reasonable accommodations for applicants with disabilities.  Applicants who require reasonable accommodation to submit an application for employment or otherwise participate in the application process should contact IQVIA’s Talent Acquisition team at workday_recruiting@iqvia.com to arrange for such an accommodation.