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Desktop Systems Engineer

Medpace Holdings, Inc.

United States, OH, Cincinnati

Job Summary

Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Desktop Systems Engineer to join our Information Technology team.

Responsibilities

As our team has several openings at different levels and in different skill areas, the list below are samples of some of the technologies that we work with. While we desire candidates with experience in these specific technologies, we also understand that each of them have market alternatives, so the most important skillset a candidate can have is a good attitude and have a strong work ethic. Top candidates will have an aptitude to learn new technology and have a “do what it takes” attitude.

  • Designing and implementing mobile device management (MDM) policies and procedures
  • Configuring and deploying mobile applications using Intune
  • Monitoring and managing Medpace’s end user computing applications, deployments, and devices for compliance.
  • Keeping up to date with the latest end user hardware and software best practices, technologies, and methodologies specifically around Microsoft tooling and services as well as other third party tools
  • Expert experience in administrating, creating, and packaging applications and operating system security patches for deployments using Microsoft Configuration Manager tools and associated Powershell scripting
  • Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening)
  • Expert experience in support of Windows Operating System, MacOS, and other desktop operating systems environments
  • Strong background in scripting using SQL, PowerShell, VBScript, WMI Scripting, and Python
  • Demonstrated aptitude around task automation and process documentation.
  • Creating, and maintaining policies and training for end users and other IT teams
  • Advanced OS and Microsoft management experience
  • Experience working directly with hardware manufacturers and software publishers to resolve problems.
  • Experience with Active Directory, Azure Active Directory, Group Policy, Intune, and Autopilot technologies strongly desired.
  • Working knowledge of asset management tools, processes, and procedures
  • Prior experience with Conference Room technologies, Collaboration Tools, and A/V Support is a plus
  • Provide off-hours support (24 x 7) as required

Qualifications

  • Bachelor's degree in Information Systems or a related field;
  • 5+ years of enterprise desktop management;
  • 3+ years of experience in SCCM, Microsoft Intune;
  • 2+ years of experience in scripting;
  • Desire to learn and grow, with a solid foundation of experience;
  • Aptitude to manage many different projects, applications, and priorities effectively and simultaneously;
  • Ability to communicate effectively with peers, end users, as well as all levels of management; and
  • Demonstration of strong communication, decision making, self management, and teamwork capabilities.

Job posted: 2023-03-23

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