Financial Systems Director

PURPOSE
Play a key role in ensuring projects and change initiatives meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change – including changes to business processes, systems and technology, job roles and organization structures. The primary responsibility will be creating and implementing change management strategies and plans that maximize employee adoption and usage and minimize resistance. The Change Management Lead will work to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes.

RESPONSIBILITIES
• Deploy, apply and maintain a structured methodology and lead change management activities across assigned initiatives / projects
• Able to assess the change impact through change management assessments
• Own and create a portion of or the overall change management strategy for the assigned initiatives /
• Identify, analyze, prepare risk mitigation tactics
• Understand and be able to manage anticipated resistance
• Create actionable deliverables for the assigned change management levers which may include: communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan.
• Provide change management coaching and / or collaborate with business leaders and managers to build appropriate change plans in order to effectively meet business line/region goals.
• Support and contribute to projects and initiatives associated with cultural change and/or change management.
• Support communication efforts
• Manage change agent network
• Support organizational design and definition of roles and responsibilities
• Manage stakeholders and coach leaders in preparing and executing influencing strategies
• Track and report issues for assigned initiatives / projects
• Define and measure success metrics and monitor change progress assigned initiatives / projects
All responsibilities are essential job functions unless noted as nonessential (N).

Qualifications
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
• A solid understanding of how people go through a change and the change process; experience with Kotter, GE CAP, Prosci ADKAR Model is a plus.
• Experience and knowledge of change management principles, methodologies and tools.
• Exceptional communication skills – both written and verbal.
• Excellent active listening skills.
• Ability to clearly articulate messages to a variety of audiences.
• Ability to establish and maintain strong relationships.
• Ability to influence others and move toward a common vision or goal.
• Flexible and adaptable; able to work in ambiguous situations.
• Resilient and tenacious with a propensity to persevere.
• Forward looking with a holistic approach.
• Organized with a natural inclination for planning strategy and tactics.
• Problem solving and root cause identification skills.
• Able to work effectively at all levels in an organization.
• Must be a team player and able to work collaboratively with and through others.
• Acute business acumen and understanding of organizational issues and challenges.
• Familiarity with project management approaches, tools and phases of the project lifecycle.
• Experience with large-scale organizational change efforts.
• Change management certification or designation desired. Prosci Certification a plus.

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