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Senior Director, Market Access Consulting
Parexel International Corporation
United Kingdom - Any Region - Home Based
The Senior Director within PAREXEL Market Access Consulting is responsible for a group or service line while being held accountable for successful execution of multiple projects and client satisfaction. A senior director has specific subject matter expertise supporting the development and delivery of PAREXEL Market Access Consulting services.
Project Execution
· Monitors profitability of multiple projects through active involvement in the preparation of project plans and management of project budgets
· Prevents and resolves issues with revenue recognition
· Works within a team environment or individually based on project needs
· Provides guidance to project team members and acts as a mentor to junior staff
· Works within broad project guidelines and leads issue and conflict resolution
· Capitalizes on opportunities to improve project efficiency, results or team performance and proactively takes action
Staff Management
· Actively manages performance including typical HR activities for direct reports (i.e. performance management forms, salary actions, bonuses, scorecards)
· Provides input on staff to appropriate Senior Management Team Members
· Provides applicable guidance and support to staff in order for staff to succeed and achieve key metrics. Holds staff accountable to key metrics
· Coordinates with project staffing to provide staff with opportunities to expand skill sets
· Provides leadership, coaching, mentoring, feedback and role modeling to managers and extended staff to ensure quality and accuracy of services as well as achievement of key metrics
· Communicates and champions organizational vision and values
· Regularly communicates with staff to assure effective two-way information flow (i.e. business updates, staff interests, issues, and/or concerns)
· Monitors engagement/morale of direct reports
· Provides feedback on succession planning to align individual staff capabilities with the current and future needs of the organization
· Assures PAREXEL policies and procedures are communicated to line personnel
Consulting Activities and Relationship Management
· Plans and delivers services and solutions which result in clients expressing satisfaction with service provided and builds relationships which result in additional business or referrals
· Identifies opportunities for follow-on business or changes in project scope and exploits the opportunities with PAREXEL Market Access Consulting management and account management
· Acts as a trusted advisor to clients, often on issues that lack precedent or are not clearly defined. Acts as a loaned executive for a client when required
· Completes and delegates project activities in a timely manner with an understanding of issues which may impact project profitability and client satisfaction
· Facilitates resolutions to possible problems or conflicts within the project team and/or the client. Provides guidance as needed to colleagues on appropriate methods of executing project activities
· Develops and implements business solutions addressing specific client needs using expertise, best practices and knowledge of the client’s business and key industry drivers
Business Development
· Actively prospects and leverages new business opportunities with client and industry contacts in collaboration with Account Management
· Presents information about PAREXEL Market Access Consulting service offerings reflecting the organization’s capability to support client needs
· Generates new or repeat business due to personal name recognition or history of client satisfaction and/or relationship
· Participates in project scoping calls and proposal preparation
· Actively participates in account planning for key clientsQualificationsThe successful candidate is
· Capable to develop high growth and profitable business through strategic planning, business development and implementation of high-level service delivery within service line or group
· Ready to to take responsibility for planning the function for individual service lines or groups. This includes budgets, strategic planning, and forecasting
· Accountable for all activity and financial outcomes within assigned area, including revenue generation, client satisfaction and service delivery
· Ready to be accountable for service line decisions and to consistently seek senior level input for high level business decisions and issues.
Knowledge and Experience:
· Influencing Others
· Client Focus
· Networking
· Results Orientation
· Business Analysis
· Interpersonal Communication
· Teamwork & Collaboration
· Solving Business Problems
· Holding People Accountable
· Operational Leadership
· Strategic Business Thinking
· eLeading Change
· Numerous years of experience in the life sciences or consulting industries with many years of experience managing direct reports, directing teams and projects
Education:
· Minimum of a Bachelor’s Degree in a Scientific or Technical Discipline, Advanced Degree (MSc, PhD) Preferred
Job posted: 2021-09-25