Director of Global HR Technology (REMOTE)

Director of Global HR Technology (REMOTE) Req ID #:  162131 Location: 

Wilmington, MA, US, 01887 US For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.    Job Summary  

Charles River is looking for an experienced and collaborative HR Technology professional responsible for managing our HR system, Success Factors and the overall business process design. This position will ensure optimization for business processes and workflows within Success Factors that will positively impact our HR and Company strategy. Responsible for the management of the HR technology portfolio of projects and it’s alignment to the HR strategies and operating model.  

This role will be part of the HR Operations team and report to the Executive Director, Global HR Services and Systems.

Essential Duties and Responsibilities: Serve as the subject matter expert for Success Factor, our global workforce management system and single system of record for all people data globally Partner with HR to execute on its strategic projects and initiatives by leading requirement gathering sessions with leaders to support key HR initiatives.  Work closely with IT partners to deliver a comprehensive system solution to support the requirements.  Responsible for ensuring system configuration and testing of system functionality prior to full release in production.  Provide training and user resources to ensure new applications and changes are fully understood. Ensure that SuccessFactors is effectively integrated with other corporate management information system initiatives to minimize manual effort Utilize Agile methodologies to build out product road maps and sprint plans to efficiently execute on the portfolio. Leads the planning and deployment of system upgrades and refreshes, including the scheduling of key activities and communication of system downtimes to appropriate parties.  Partner with business teams to ensure understanding of new features available in current release and provide recommendations and direction on the next steps to deploy. Develop and manage the testing process for each system and manage the relevant change control and change management processes. Ensure security controls are in place and followed. Develops and maintains awareness of HR data security and compliance with policies and procedures, to include educating and updating HR staff on the latest security threats Oversees all aspects of HRIS administration, including new user security, database maintenance and troubleshooting.  Ensures rigorous tenant management including documenting, scheduling, and partnering with SAP to manage multiple tenants  Drive organizational trust of the employee worker data in Success Factors (and subsequently to downstream systems which consume worker data) Optimize role-based security & permissions Manage a team that provides operational and configuration support for all enterprise-wide HR technology enabled processes and solutions Lead and develop members of the HR Technology team, who are responsible for implementing and maintaining HR technology tools. Think critically about the short- and long-term evolution of the team and function.

  Job Qualifications Education:  Bachelor’s degree (B.A./B.S.) required.  Experience:  12+ years of experience in HR Technology and 7+ years managing a team.  An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above. SAP SuccessFactors experience  Cloud platform experience preferred Strong business process development and improvement Demonstrated large scale project management skills; ability to manage both the people and the details of the project Ability to prioritize effectively, while meeting deadlines in a fast-paced environment Ability to multi-task with an exceptional attention to detail Excellent communication and interpersonal skills, with the ability to communicate confidently and professionally with all levels of the organization.

IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

Vaccine Mandate

Charles River is a U.S. Federal Contractor.  As a result, we must follow the Presidential Executive Order to mandate vaccinations, and ensure our employees are fully vaccinated against COVID-19.  Our main priority is the wellbeing, health, and safety of our people. We require proof of vaccination from all employees. 

Anyone with requests for disability-related and/or religious exemptions should contact Talent Acquisition (crrecruitment_US@crl.com) so that information can be provided about the accommodation process at Charles River.

About Corporate Functions

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.  

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 18,000 employees within 100 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of >80% of the drugs approved by the FDA for the past 3 years.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

Nearest Major Market: Boston

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