Director, Business Continuity

Parexel Informatics develops technological innovations to make the process of drug development faster, more accurate, more productive and easier to track. Our dedicated Informatics group creates industry-leading, integrated platforms and applications designed by clinical researchers to improve the way companies perform clinical trials, control and share data, track and report patient outcomes, and manage regulatory information. We are leading the way in the adoption of cloud technologies for clinical trials and is a Tier Zero Microsoft partner.

This role will be based at our modern state of the art office in Nottingham city centre which has excellent transport links as well as a great working environment and the feel of an innovative technology company. Please note, at present, the role would be performed from home but it would be expected that when the office opens you would be office based.

As the Director, Business Continuity you will work with the GMBA community and Business Units to provide support and guidance in the implementation and operation of the Parexel Informatics Business Continuity Systems. You will ensure all locations and departments have adequate plans in place and that those plans are exercised regularly.

You will collaborate closely with IT to ensure Parexel Informatics disaster recovery planning is effectively integrated to satisfy business continuity requirements, allowing the organization to survive an incident and to continue or resume normal business operations as quickly and efficiently as possible. Additionally, you will also provide leadership and oversight to the Facilities function.

Key Accountabilities:

- Continuity Management - Leads the development and implementation of a continuity management plan. Identifies information and communication systems that support the critical business processes and manages the relationship with specialists with authority for those systems

- Availability Management - Sets policy and develops strategies, plans and processes for the design, monitoring, measurement, maintenance, reporting and continuous improvement of service and component availability, including the development and implementation of new availability techniques and methods.

- Incident Management - Ensures that incidents are handled according to agreed procedures. Investigates escalated incidents to responsible service owners and seeks resolution.

- Facilities Management - Sets the organisational policy for the management of the IT estate and ensures that policy is reflected using best practice.

- Business Risk Management - Carries out risk assessment within a defined functional or technical area of business.

- Business Process Improvement - Analyses and designs business processes; identifies alternative solutions to exploit new technologies and automation.

- Relationship Management - Identifies the communications and relationship needs of stakeholder groups. Translates communications / stakeholder engagement strategies into specific activities and deliverables.

- Performance management - Manages individuals and groups. Allocates responsibilities and/or packages of work, including supervisory responsibilities. Delegates responsibilities as appropriate

- Project Management - Takes full responsibility for the definition, approach, facilitation and satisfactory completion of medium-scale projects (typically with direct business impact and firm deadlines).QualificationsEducation:- Educated to degree level (life science, technology, or other related discipline preferred), or other relevant qualification/experience.

Skills:- In-depth knowledge of best practice for enterprise Business Continuity- Excellent interpersonal, verbal and written communication skills- Willingness to work in a matrix environment and to value the importance of teamwork- Ability to work effectively in a global corporate setting- Gives clear, specific explanations of both individual and team accountabilities and expectations — sets SMART objectives - Models and reinforces how personal accountabilities support and advance business outcomes - Focuses on establishing clear action plans to close performance gaps promptly- Maintains a positive attitude about change, acting as a champion and role model even if the change is perceived by the team as unpopular or confusing- Discusses change with employees regularly and effectively, answering their questions and concerns to lead them to see why it is important and what it means for them to help them understand and embrace it- Shares information with others freely and supports others across the organization to foster a collaborative environment- Drives collaboration by building one’s personal network, connecting groups and removing barriers that hinder collaboration- Works effectively across diverse cultures and the global organization to maximize business impact- Understands what partners need and delivers before they ask for itKnowledge and Experience:- Extensive experience as a disaster recovery/business continuity practitioner- Experienced in in leading and managing high performing teams- Relevant experience in the Clinical Research field (pharmaceutical industry or CRO) or other relevant experience preferred

In return we will be able to offer you a structured career pathway and development within the role including awareness and understanding of the industry. Your hard work will be rewarded with a competitive salary, bonus and benefits package including 25 days holiday per year, pension scheme, life assurance, long term disability insurance, a health cash plan and other leading edge benefits that you would expect with a company of this type.

Apply today to begin your Parexel journey!