HRIS Administrator - SuccessFactors (REMOTE)

HRIS Administrator - SuccessFactors (REMOTE) Req ID #:  184955 Location: 

Wilmington, MA, US, 01887 US For 75 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about.

IMPORTANT:   In order to be considered for this position, a resume/CV must be uploaded and submitted during the application process.  Please make sure work history and education are added correctly.    Job Summary Charles River is seeking an HRIS Administrator to work with SuccessFactors. This is a remote role.

The HRIS Administrator will serve as the initial contact to provide overall customer support for employees, managers, and HR to answer inquires and handle a variety of transactions related to HR policies, practices and procedures across multiple knowledge areas from onboarding through off boarding as well as responsible for reviewing workflow requests and inputting organizational and employee personal data information into SuccessFactors. The HRIS Administrator also has responsibility to communicate and interact with other HR colleagues to research and resolve issues that may arise from transaction processing.   

RESPONSIBILITIES:  

•    Enter personnel/employment data into the company's HRIS system. Ensure that data recorded in the system is accurate and timely.

•    Responds and completes transaction processing within the defined Service Level Agreements (SLAs).

•    Identifies and submits system defects, process improvement opportunities and assists with system enhancement testing.

•    Flag and seek resolution of data inconsistencies, including missing information and/or information that is out of line with job structure. 

•    Fosters and maintain productive working relationships with HR Business Partners and Functional areas.

•    Conduct validation with reasonable checks and analysis of data received prior to making changes in the system to avoid errors.

•    Create, modify and/or assign new codes, i.e., job codes, department codes, etc. Perform regular audits of data in the HRIS system to identify any inconsistencies. Correct data as needed, or guide others to correct their errors ensuring the corrections are completed.

•    Respond to inquiries from other HR staff related to the entry and/or accuracy of data into the HRIS system.

•    Provide consultative assistance to HR related to the completion of data and general HRIS system navigation.

•    Participate in the implementation of new systems. Perform all other related duties as assigned. Job Qualifications 2 - 4 years of customer service/service center experience required. High level of Customer service skills, knowledge of HR processes, ability to anticipate needs, strong interpersonal skills, work collaboratively, preserve confidentiality, manage change well.  Ability to multi-task with accuracy and speed in a fast paced, high volume work environment.  Experience with employee benefits, payroll accounting and reporting a plus. Must be able to accurately perform high-volume data entry in a complex environment.  Must have ability to handle confidential and sensitive information.  High level of Customer service skills, knowledge of HR processes, ability to anticipate needs, strong interpersonal skills, work collaboratively, preserve confidentiality, manage change well. 

Education: High School Diploma, General Equivalency Degree (G.E.D.) or equivalent required.   Associate degree (A.A./A.S.) or equivalent in related discipline preferred.

IMPORTANT: A resume is required to be considered for this position. If you have not uploaded your resume in your candidate profile, please return to upload field and attach your resume/CV. 

Vaccine Mandate

Charles River is a U.S. Federal Contractor.  As a result, we must follow the Presidential Executive Order to mandate vaccinations, and ensure our employees are fully vaccinated against COVID-19.  Our main priority is the wellbeing, health, and safety of our people. We require proof of vaccination from all employees. 

Anyone with requests for disability-related and/or religious exemptions should contact Talent Acquisition (crrecruitment_US@crl.com) so that information can be provided about the accommodation process at Charles River.

About Corporate Functions

The Corporate Functions provide operational support across Charles River in areas such as Human Resources, Finance, IT, Legal, Sales, Quality Assurance, Marketing, and Corporate Development. They partner with their colleagues across the company to develop and drive strategies and to set global standards. The functions are essential to providing a bridge between strategic vision and operational readiness, to ensure ongoing functional innovation and capability improvement.  

About Charles River

Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.

With over 20,000 employees within 110 facilities in over 20 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world. 

At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 86% of the drugs approved by the FDA in 2021.

Equal Employment Opportunity

Charles River Laboratories is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

If you are interested in applying to Charles River Laboratories and need special assistance or an accommodation due to a disability to complete any forms or to otherwise participate in the resume submission process, please contact a member of our Human Resources team by sending an e-mail message to crrecruitment_US@crl.com. This contact is for accommodation requests for individuals with disabilities only and cannot be used to inquire about the status of applications.

For more information, please visit www.criver.com.

Nearest Major Market: Boston

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