Account Management Director, Scientific Communications

IQVIA’s Medical and Patient Communications team, a full service Communications agency offering end to end Scientific and Medical Communications solutions across the product lifecycle, are looking for an experienced Account Management Director

Job Description Summary

The Account Management Director will be responsible for the growth and client base of IQVIA's Medical and Patient Communications' Scientific Communications practice. As a Scientific Communications subject matter expert, you will lead the strategy for the growth of our practice, mining opportunities for new engagements, and leading our strategic and delivery teams to execute Scientific Communications and Medical Affairs projects and programmes. You will have the exciting opportunity not only to grow our Scientific Communications practice but also to work with other Medical Affairs professionals across IQVIA’s Medical Strategy, Therapeutic Centres of Excellence, Medical Information and Medical Science Liaison teams to integrate Communications into IQVIA's raft of services for Medical Affairs customers and to discover new solutions and business opportunities.

Key responsibilities will include:

• Take responsibility for the growth of our Scientific Communications business and portfolio of related customer accounts, developing growth strategy in collaboration with Head of MPC, Product Strategists and BD team
• Provide senior level subject matter expertise across our Scientific Communications and Medical Affairs offerings, forming strategic relationships with senior-level customer contacts and senior leaders across IQVIA, resulting in new integrated solutions, business opportunities and expanded partnerships
• Achieve growth targets for Scientific Communications practice and account portfolio, taking responsibility for the growth of a strong portfolio of Scientific Communications accounts, developing and implementing robust account growth plans and identifying and pursing opportunities for organic growth
• Lead delivery of successful customer accounts, leading programme strategy with support from our Medical Strategists, and leading delivery team to achieve strong customer relationships and high quality delivery
• Accountable for contracting and financial management of accounts and new business opportunities
• Accountable for leadership of business proposals, coordinating the right team members to contribute and liaising with client programme and procurement teams throughout; and for leading client presentations to pitch and refine opportunities
• Work with wider IQVIA colleagues including Real World Evidence, Medical Information and Medical Field Teams, to harmonise IQVIA footprint with key clients and offer improved and integrated solutions
• Maintain strong industry profile, introducing IQVIA thought leadership to the industry, and form relationships with senior client and industry decision makers on behalf of IQVIA, to generate new business opportunities
• Through a deep understanding of customer strategy, identify opportunities to introduce other Medical and Patient Communications, and wider IQVIA services to the customer

SKILLS REQUIRED

• Excellent understanding of biopharmaceutical lifecycle strategy as it pertains to Scientific and wider Medical Communications
• Proven experience in designing and delivering Medical Strategy, Scientific Platform, Publications Planning and Delivery and Medical Information content services in a communications agency setting
• Excellent communication, presentation and interpersonal skills.
• Excellent computer literacy, organizational, communication, and problem-solving skills
• Proven ability to collaborate and work effectively through others in a global environment to deliver results
• Effective leadership skills in a matrix environment with proven people management skills
• Demonstrated track record of proactive risk management, using key metrics and performance data
• Good strategic thinking ability and ability to apply organizationally
• Excellent customer service skills
• Strong Negotiation skills
• Demonstrated track record of good judgment and decision making skills
• Ability to establish and maintain effective working relationships

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At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.