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Sr. Manager Digital Operations

Laboratory Corporation of America Holdings (Covance)

Durham, North Carolina, United States

<h2≥Job Overview:</h2≥<p style="margin: 0px;"≥<span style="font-size: 11.0pt;"≥The Sr. Manager of Digital Operations is responsible for the institutionalization of Covance by Labcorp's Decentralized Trial Platform (DCT) into the delivery teams.  The Digital Operation departments role is accountable to work across organizations delivery teams to educate, consult, influence and provide the appropriate guidance and framework to make DCT “the way we do business” and part of our delivery fabric.  </span≥</p≥<p style="margin: 0px;"≥ </p≥<p style="margin: 0px;"≥<span style="font-size: 11.0pt;"≥The AD/Sr. Manager of Digital Operations will partner with their delivery counterparts to evaluate modifications in RACIs/SOPs and identify tactical as well as strategic opportunities to further optimize delivery models.  This individual will also be working closely with the DCT Product and Strategy teams to help with Roadmap activities and to have awareness and visibility on future transformations with our DCT Platform.</span≥</p≥<p style="margin: 0px;"≥ </p≥<p style="margin: 0px;"≥<span style="font-size: 11.0pt;"≥This role will be both strategic and tactical with a heightened awareness to develop process maps, manage projects, hold cross functional governance meetings and ensure delivery teams are consulted and supported with the appropriate level of detail in their day to day activities.  </span≥</p≥<p style="margin: 0px;"≥<span style="font-size: 11.0pt;"≥ </span≥</p≥<p style="margin: 0px;"≥<span style="font-size: 11.0pt;"≥The role will also have responsibility for blending technology-enabled delivery and the optimized business processes to maximize value to patients, investigators and customers. This role may also develop new offerings to be integrated into the DCT environment, and lead the creation of all relevant materials to support operationalization of those offerings.</span≥</p≥<p style="margin: 0px;"≥<span style="font-size: 11.0pt;"≥ </span≥</p≥<h2≥Education/Qualifications:</h2≥<ul≥<li≥<span style="font-family: 'Times New Roman', serif; font-size: 10pt;"≥Bachelor's degree in a health care or other scientific discipline or educational equivalent; Master’s degree or other advanced training in scientific or a healthcare field preferred but not required</span≥</li≥<li≥<span style="font-family: 'Times New Roman', serif; font-size: 10pt;"≥8+ years of clinical trials experience including <u≥≥</u≥3 years in a study team leadership capacity.</span≥</li≥<li≥<span style="font-family: 'Times New Roman', serif; font-size: 10pt;"≥Excellent domain knowledge across Startup, Data Management, Project Management and Clinical Operations</span≥</li≥<li≥<span style="font-family: 'Times New Roman', serif; font-size: 10pt;"≥Experience in eConsent, eCOA preferred but not required</span≥</li≥<li style="margin-top: 6.0pt;"≥<span style="font-family: 'Times New Roman', serif; font-size: 10pt;"≥Patient centric and results-oriented working with tenacity to advance projects and deliver on pre-determined milestone</span≥</li≥<li style="margin-top: 6.0pt;"≥<span style="font-family: 'Times New Roman', serif; font-size: 10pt;"≥Highly intelligent and detail-oriented with an ability to think strategically and operationally on a wide range of issues in a solutions-oriented manner</span≥</li≥<li style="margin-top: 6.0pt;"≥<span style="font-family: 'Times New Roman', serif; font-size: 10pt;"≥High tolerance for ambiguity and excellent clinical development judgement. Must be able to drive and influence decision making in a rapidly changing business context.</span≥</li≥<li style="margin-top: 6.0pt;"≥<span style="font-family: 'Times New Roman', serif; font-size: 10pt;"≥Must have a results-oriented work ethic and a positive, can-do attitude. Must be willing and able to be "hands on" and willing to "roll-up sleeves" and delve into details</span≥</li≥</ul≥<p style="margin: 6.0pt 0in 8.0pt 0in;"≥ </p≥<h2≥Experience:</h2≥<ul≥<li style="margin-top: 6.0pt;"≥<span style="font-family: 'Times New Roman', serif; font-size: 10pt;"≥Demonstrated ability to establish relationships with internal colleagues and external collaborators (e.g., investigators, KOL's, vendor partners) and represent the company in public (e.g., scientific conferences, partners).</span≥</li≥<li style="margin-top: 6.0pt;"≥<span style="font-family: 'Times New Roman', serif; font-size: 10pt;"≥Demonstrated ability in decision-making, influencing, leadership, and affecting change by using a collaborative approach</span≥</li≥<li style="margin-top: 6.0pt;"≥<span style="font-family: 'Times New Roman', serif; font-size: 10pt;"≥Influence without authority skills: Educate and influence stakeholders to adopt DCT model and to add value to strategic business planning and decision-making</span≥</li≥<li style="margin-top: 6.0pt;"≥<span style="font-family: 'Times New Roman', serif; font-size: 10pt;"≥Must be science and data-driven</span≥</li≥<li style="margin-top: 6.0pt;"≥<span style="font-family: 'Times New Roman', serif; font-size: 10pt;"≥Professional attitude, maturity, confidence, and credibility to advise and influence senior management</span≥</li≥<li style="margin-top: 6.0pt;"≥<span style="font-family: 'Times New Roman', serif; font-size: 10pt;"≥Experience working and delivering in a cross-functional team and supporting new product development. Ability to act as a credible consultant: lead and coach without clear decision making authority.</span≥</li≥<li style="margin-top: 6.0pt;"≥<span style="font-family: 'Times New Roman', serif; font-size: 10pt;"≥Customer-service mentality and behavior in managing deliverables and relationships. Strong knowledge of process development and optimization</span≥</li≥<li style="margin-top: 6.0pt;"≥<span style="font-family: 'Times New Roman', serif; font-size: 10pt;"≥Strong business acumen.</span≥</li≥<li style="margin-top: 6.0pt;"≥<span style="font-family: 'Times New Roman', serif; font-size: 10pt;"≥Ability to work in a collaborative culture where the best ideas win regardless of their origin.</span≥</li≥<li style="margin-top: 6.0pt;"≥<span style="font-family: 'Times New Roman',serif;"≥<span style="font-size: 10pt;"≥Persuasive, humble, inclusive, and resilient with a strong sense of urgency and entrepreneurial attitude.</span≥ </span≥</li≥</ul≥

Job posted: 2021-01-25

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