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Sales Representative (Ophthalmology)

IQVIA Holdings Inc.

Petaling Jaya, Malaysia

Responsibilities

  • Achieve assigned activity goals and targets for the territory as agreed with the reporting manager.
  • Within a specific geographical territory, identify target customers and physician profiling while maintaining and analyzing customer records.
  • Conduct sales interviews, carry out pre-call planning and preparation and develop a self analytical approach in order to identify learning areas from each call.
  • Successfully manage objections and/or issues raised, escalating more sensitive or complex queries.
  • Maintain records in the reporting systems within the required timescales.
  • Effectively utilize the relevant software (e.g. Electronic Territory Management System, CRM systems) to maintain records updated and to report daily calls
  • Organize and conduct group events to optimize business while complying with relevant country legislation.
  • Keep Line Manager informed about changes in competitor activities and other market changes.
  • Maintain an up-to-date sales / technical knowledge of specialty and disease areas and relevant publications as per customer profiles
  • Discuss, agree and document assigned activity, Key Performance Indicator tools, and targets as agreed with Line Manager.
  • Successfully complete career development courses and additional training as required by the customer.
  • Ensure the reporting of any identified Adverse Events in line with prevailing process and guidelines.
  • Project a professional impression of the Company and act in accordance with the relevant Pharmaceutical Industry’s Code of Practice

Requirements

  • Require 1 - 2 years of prior relevant experience in Medical Sales (Pharmaceutical / Medical Devices). Having experience in Ophthalmology products and Ophthalmologist contacts is essential
  • Bachelor's Degree in Life Sciences / Pharmacy / Business or related field
  • Good understanding of Healthcare Market and related procedures.   
  • Fluency software operating systems, such as MS Office and customer relationship management systems.   
  • Effective verbal and written communication skills.   
  • Ability to conduct face to face presentations to customers. 
  • Ability to establish and maintain effective working relationships with coworkers, managers and clients

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.

Job posted: 2021-05-21

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