Associate Director, Clinical Operations - SSU

Parexel is in the business of improving the world’s health. We do this by providing a suite of biopharmaceutical services that help clients across the globe transform scientific discoveries into new treatments. From clinical trials to regulatory, consulting, and market access, our therapeutic, technical, and functional ability is underpinned by a deep conviction in what we do. We believe in our values; Patients First, Quality, Respect, Empowerment & Accountability.

This role can be home based in the UK or Ireland or at our UK Head office in Uxbridge. The office is open planned, and you will be working in an innovative and collaborative environment. Being based at the Uxbridge office would be of preference.

As the Associate Director, Clinical Operations - SSU you will be responsible for the oversight of high level SSU individual contributors . This includes ensuring successful delivery of his/her organization’s project deliverables, on time with high quality. You would be responsible for resourcing client projects with suitably developed professionals and to retain and develop these professionals within Parexel.

You will also be responsible for promoting new business by participating in project bids and client presentations as appropriate and be responsible for providing expertise and consultation to project teams.

Key Accountabilities:

Project Delivery Management and Oversight

- Monitor performance by close interaction with project leadership/functional leadership/client and may also be required ensure that ongoing/revised project documentation and correspondence is accurate and complete.

- May be responsible for own assignments as project team member.

- This may include but not limited to taking the role of a senior level contributor on a project team and ensuring high quality and timely delivery of own deliverables, generating study specific status reports for study teams, Sponsors and/or management, and attend project team meetings as required at the project level.

Performance Management, Staff Development and Talent Management

- Provide technical support to team members and managers to ensure that they have the required knowledge to fulfill their duties

- Ensure direct reports meet departmental and project productivity and quality metrics by efficient execution of their project in line with project plan and ensure quality check of department deliverables (e.g., site visits, Central File documentation) and take appropriate remedial action

- Meet and aim to exceed client expectations by recruiting, retaining and developing a skilled, experienced and motivated team

Client Management and Business Development

- Drive efforts for generating business leads (client networking, public speaking, etc.). Support proposal review for clinical sections

- Participate in and contribute to project bids, including client presentations and provide on-going support to the Commercial organization

- Act as the client contact for local business when required.

General Operations and Functional/Business Unit Management

- Participate in, champion or lead Parexel and department system/standards improvement activities or committees, task force groups as needed, including change management

- Maintain an agreed level of productivity/billability and staff turnover

General Administration, Manage Personal Competencies and Role Modeling

- Maintain a working knowledge of, and assure compliance with, applicable ICH Guidelines, Good Clinical Practices, Regulatory Agency requirements, and Parexel SOPs

- Maintain a positive, results orientated work environment, building partnerships and modeling teamwork, communicating to the team in an open, balanced and objective manner QualificationsEducation:

- Educated to degree level (biological science, pharmacy, or other health-related discipline preferred) or equivalent nursing qualification or relevant clinical other equivalent experience.

Language Skills:

- Competent in local language - English.

Skills :

- Excellent interpersonal, verbal and written communication skills (including experience in making presentations at conferences, meetings, training sessions)

- A flexible attitude with respect to work assignments and new learning

- Excellent analytical and problem-solving skills

- Strong computer knowledge including but not limited to Clinical Trial Management Systems (CTMS), Electronic Document Management System (EDMS), EDC, IWRS, and MS-Office products such as Excel and Word

- Good experience in working in a matrix environment and value the importance of teamwork

- Ability to manage Managers and lead a global, “virtual” team

- Strong ability to successfully manage a full workload across multiple and varied projects/tasks with enthusiasm and prioritize workload with attention to detail

- Outstanding negotiation, influencing and organizational skills

- Client focused approach to work

- Strong ability to manage and motivate direct reports and wider team.

Knowledge and Experience:

- Substantial SSU or Site Management or monitoring experience or equivalent experience in clinical research with strong understanding & knowledge of clinical trials environment.

- Strong high level previous line management and supervisory experience at Senior Manager or Associate Director level is essential.

- Developing ability to manage and motivate direct reports and teams

In return we will be able to offer you a structured career pathway and development within the role including awareness and understanding of the industry. Your hard work will be rewarded with a competitive base salary, company car, bonus as well as a benefits package including holiday per year, pension scheme as well as other leading edge benefits that you would expect with a company of this type.

If you are ready to join Parexel's Journey, please apply!