Field Supervisor

Responsibilities:

• Responsible for the execution of the fieldwork in the allocated region (this includes briefing/training, QC procedures, accompaniments, back checks, adverse events reporting and data entry).
• Ensuring that the Field Manual is strictly followed for both qualitative and quantitative projects.
• Managing 10-12 projects at any given time.
• Identifying, onboarding and training freelance interviewers.
• Maintaining doctor database.
• Establishing good relationships with doctors to help get appointments at short notice, empaneling for online studies, etc.
• Working very closely with freelancer/agency in order to meet project requirements and delivery timelines.
• Working very closely with the research team in order to meet project requirements.
• Ensuring that all the required communication with research team is happening promptly and accurately (weekly updates, queries, etc.).
• Ensuring that proper QC process is followed for each project.
• Responsible for conducting field visits for QC procedures/Accompaniments/Back Checks.
• Ensuring that all studies are delivered as per the client’s requirements within given timelines & budget.
• Responsible for completeness, accuracy and quality of deliverables (data captured) while ensuring that the fieldwork is conducted with integrity (no fudging).
• Responsible for ongoing training/guidance to freelancers, interviewers/moderators.
• Responsible for ensuring that all admin processes (related to his geographical responsibility) are duly followed and implemented, such as fund requests for freelancer payments, doctor incentives and vendor/ supplier payments.
• Responsible for being compliant with internal company related requirements/tasks such as goal setting, trainings, etc.
•  Ensuring that a pool of freelance interviewers is always readily available for smooth running of field projects.
• Constant availability to provide support as and when needed by other departments (RWE, Public Health, MC, etc.
• Responsible for conducting few interviews (qual/quant) on ongoing basis, as required.

Requirements:

• 3-4 years of experience in the market research field and operations.
• Ability to handle multi-country projects.
• Healthcare background is preferable.
• Very good communication skills.
• Ability to work under stress.
• Problem solving skills.
• Good computer skills (excel and word).

At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.