Client Services Representative 1 Req ID #: 53221 Location:
Shrewsbury, MA, US, 01545 For 70 years, Charles River employees have worked together to assist in the discovery, development and safe manufacture of new drug therapies. When you join our family, you will have a significant impact on the health and well-being of people across the globe. Whether your background is in life sciences, finance, IT, sales or another area, your skills will play an important role in the work we perform. In return, we’ll help you build a career that you can feel passionate about. Job Summary We are seeking an experienced Client Services Representative Ifor our Safety Assessmentsite located in Shrewsbury, MA.
TheClient Services Representative Iwill perform support functions for department management and staff in the preparation and coordination of study conduct. Provide tactical support for assigned site-specific service areas. They will serve as primary host and coordinate logistics for client site visits including but not limited to: client orientation, facility tours, room accommodations, airlines, ground transportation, conference rooms, catering, meal reservations, and agendas (including scheduling appropriate facility personnel) as necessar. They will also assist with the preparation of marketing and client services presentations
The following are minimum requirements related to theClient Services Representative Iposition.
Education: Associate’s degree (A.A./A.S.) or equivalent in science, business or marketing related discipline. Bachelor’s degree preferred. Experience: 1-2 years customer service or related experience. An equivalent combination of education and experience may be accepted as a satisfactory substitute for the specific education and experience listed above. Other: Strong communication and interpersonal skills. Organizational skills and attention to detail required. Proficient in word processing, spreadsheet, and database software.
About Safety Assessment
Charles River is committed to helping our partners expedite their preclinical drug development with exceptional safety assessment services, state-of-the-art facilities and expert regulatory guidance. From individual specialty toxicology and IND enabling studies to tailored packages and total laboratory support, our deeply experienced team can design and execute programs that anticipate challenges and avoid roadblocks for a smooth, efficient journey to market. Each year approximately 120 investigational new drug (IND) programs are conducted in our Safety Assessment facilities.
About Charles River
Charles River is an early-stage contract research organization (CRO). We have built upon our foundation of laboratory animal medicine and science to develop a diverse portfolio of discovery and safety assessment services, both Good Laboratory Practice (GLP) and non-GLP, to support clients from target identification through preclinical development. Charles River also provides a suite of products and services to support our clients’ clinical laboratory testing needs and manufacturing activities. Utilizing this broad portfolio of products and services enables our clients to create a more flexible drug development model, which reduces their costs, enhances their productivity and effectiveness to increase speed to market.
With over 13,000 employees within 80 facilities in 23 countries around the globe, we are strategically positioned to coordinate worldwide resources and apply multidisciplinary perspectives in resolving our client’s unique challenges. Our client base includes global pharmaceutical companies, biotechnology companies, government agencies and hospitals and academic institutions around the world.
At Charles River, we are passionate about our role in improving the quality of people’s lives. Our mission, our excellent science and our strong sense of purpose guide us in all that we do, and we approach each day with the knowledge that our work helps to improve the health and well-being of many across the globe. We have proudly supported the development of 80% of the drugs approved by the FDA in 2017.
For more information, please visit www.criver.com.
Equal Employment Opportunity
Charles River Laboratories, Inc. is an Equal Opportunity Employer M/F/Disabled/Vet
Nearest Major Market: Worcester
Job Segment: Toxicology, Biotech, Pharmaceutical, Laboratory, Science, Research